Known Faults Database

Mercedes-Benz M-Class problems, reliability and years to avoid

If you are considering buying a used Mercedes-Benz M-Class, these are the common problems worth knowing about first. Our garage database tracks 4 known faults for this model, 3 of them rated high severity. Every one below is a repair bill a seller has good reason not to mention.

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Is the Mercedes-Benz M-Class reliable?

The Mercedes-Benz M-Class has 4 known faults in our database across 3 generations, 3 of them rated high severity. The most serious are engine (oil cooler seals fail in the 'V' of the engine causing massive oil leaks) and engine (soft metal on the timing chain sprocket that drives the balance shaft on the M272 V6). None of them makes the car a bad buy on its own; the risk is a seller who knows and says nothing.

That is a count of the faults we hold, not a reliability score. Popular cars get written about more, and a newer generation has had less time to show its faults.

Which Mercedes-Benz M-Class years should you avoid?

No year is a write-off on its own. What matters is which serious faults a given year and engine can have, and whether the car in front of you has had them fixed.

W163, 1998 to 2005
No faults on record yet
W164, 2005 to 20113 high severity
4 known faults, the serious ones in the engine, suspension
W166, 2011 to 2015
No faults on record yet

Years and engines with a serious known fault

  • 2005 to 2014, 3.0 V6 CDI (OM642): oil cooler seals fail in the 'V' of the engine causing massive oil leaks
  • 2004 to 2008, V6 petrol (M272: C 230/280/350, E 280/350, SLK 280/300/350, ML 350) / V8 petrol (M273: E 500 from 2006 and ML 500 from the 2008 model year; not fitted to the SLK, whose SLK 55 AMG uses the M113): soft metal on the timing chain sprocket that drives the balance shaft
  • 1999 to 2011, All with Airmatic: air suspension compressor failure, relay failure

Each one is set out in full below, with the symptoms, the typical mileage and a rough repair cost.

Generation 1 of 14 known faults · 5 owner reports

Mercedes-Benz M-Class W164 (2005 to 2011) problems

Engine/EmissionsHigh severity📝 Editorial

Oil cooler seals fail in the 'V' of the engine causing massive oil leaks

Rough guide
£800-1500

Typical symptoms

  • oil pooling in the engine valley
  • oil leaking down the back of the engine onto the undertray
  • burning oil smell in the cabin

Affected vehicles

Engines:
3.0 V6 CDI (OM642)
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity📝 Editorial

Soft metal on the timing chain sprocket that drives the balance shaft on the M272 V6 (and the matching idler gear on the M273 V8) wears away, the camshaft timing drifts and eventually the engine timing is destroyed. It was covered by a manufacturer technical bulletin. One owner paid 2,000 pounds for a balance shaft on a 2005 CLK 350, and another car needed a timing repair and then a balance shaft within months.

Rough guide
£2000-4000

Typical symptoms

  • Engine Management Light (EML) on
  • fault codes P0016 / P0017 (camshaft timing)
  • rough running or misfiring

Affected vehicles

Engines:
V6 petrol (M272: C 230/280/350, E 280/350, SLK 280/300/350, ML 350) / V8 petrol (M273: E 500 from 2006 and ML 500 from the 2008 model year; not fitted to the SLK, whose SLK 55 AMG uses the M113)
Typical mileage:
60000-90000 miles
1 more owner report backs this up
  • March 2014A 2005 ML350 with the M272 engine experienced another camshaft failure at around 46,000 miles, two years after an £11,000 repair.
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Transmission/ClutchMedium severity📝 Editorial

7G-Tronic conductor plate (electrohydraulic control unit) speed sensor failure

Rough guide
£500-1200

Typical symptoms

  • gearbox stuck in one gear (limp mode)
  • harsh downshifts or flaring between gears
  • loss of drive

Affected vehicles

Engines:
7G-Tronic automatic (722.9 gearbox)
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
SuspensionHigh severity📝 Editorial

Air suspension compressor failure, relay failure, or leaking air struts causing the car to collapse

Rough guide
£800-2500

Typical symptoms

  • car sitting very low over the wheels
  • red 'AIRMATIC Visit Workshop' warning on dash
  • compressor running constantly

Affected vehicles

Engines:
All with Airmatic
Typical mileage:
80000-120000 miles
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What owners report on the W164

5 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · February 2020An electronic ignition switch failed on a 2011 Mercedes ML350, causing a problem with starting the vehicle.
  • General · August 2018A 2011 ML300 experienced chronic unreliability, requiring 12 warranty repairs including brakes, suspension sensors, and steering column issues.
  • Suspension and steering · September 2015Three wheel bearings failed within 11 months on a 2010 ML, which was purchased used in 2014.
  • Suspension and steering · July 2013Front 265/45 R20 tyres on an ML lasted only 4,000 miles, which a dealer stated was normal for that wheel size.
  • Electrics · February 2012A 2006 M Class 320 with 65,000 miles suffered three complete electrical failures, leading to total battery power loss and system shutdowns.

Sellers rarely admit these faults outright

We track 12 specific phrases sellers use in adverts to soft-pedal these exact issues. Paste any Mercedes-Benz M-Class advert and we check it in seconds.

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Mercedes-Benz M-Class recalls

Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. These are the 9 DVSA recalls for the M-Class, newest first. They do not tell you whether this particular car has had the work: for that, put the registration into the free GOV.UK MOT history check, which shows a recall status where the manufacturer shares it, or ask a franchised dealer to check the VIN.

🏛️ August 2021Cars built August 2004 to December 2013

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag.

DVSA R/2021/277108,486 vehicles affected in the UK
🏛️ August 2021Cars built August 2004 to December 2013

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag

DVSA R/2021/27961 vehicles affected in the UK
🏛️ April 2017Cars built January 2004 to March 2017

Faulty control unit may cause vehicle to perform outside specification

Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.

Put right by: Recall the vehicles that are likely to be affected and update the software in the corresponding control units.

DVSA R/2017/12442 vehicles affected in the UK
🏛️ March 2017Cars built January 2016 to January 2016

Front suspension arm may not be tightened correctly

The ball joint securing the upper arm to the steering knuckle may not have been tightened to the correct torque.

Put right by: On affected vehicles check installation of upper arm and replace arm if necessary

DVSA R/2017/0816 vehicles affected in the UK
🏛️ January 2016Cars built April 2015 to July 2015

Transmission may lock at low speed

The high-voltage battery charger may not have been produced to specification which could lead to an incorrect detection of an external charging cable. This in turn can lead the request for P to be activated. If the speed is less than 5 km/h the transmission would activate the park pawl function which will prevent the vehicle from driving further and could increase the risk of an incident.

Put right by: Recall the vehicles that are likely to be affected and replace the high-voltage charger on the affected vehicles.

DVSA R/2015/24813 vehicles affected in the UK
🏛️ January 2015Cars built February 2014 to November 2014

Oil may leak

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Put right by: On affected vehicles replace the chain tensioner sealing ring.

DVSA R/2014/18261,672 vehicles affected in the UK
🏛️ July 2013

Floor mat may impede accelerator pedal

If the vehicle is equipped with all weather or ribbed accessory mats it is possible that the mats may impede the operation of the throttle pedal to the extent that it could cause a delay in the throttle pedal returning when released.

Put right by: Recall all affected vehicles check and if fitted remove the accessory mats.

DVSA R/2013/0642,114 vehicles affected in the UK
🏛️ March 2013

Accelerator pedal may be impeded by floor mat

With the use of all weather or ribbed accessory floor mats temporary contract between the floor mat and accelerator pedal cannot be completely ruled out. In the event of contact between the floor mat and accelerator pedal the accelerator pedal may possibly be released with a delay.

Put right by: Check whether the vehicle is equipped with an all weather or ribbed accessory floor mat. If one of the affected floor mats is inserted in the driver footwell the floor mat must be removed from the vehicle so that the above complaint can no longer occur.

DVSA R/2013/0172,540 vehicles affected in the UK
🏛️ November 2012Cars built January 2011 to December 2011

Floor mat may impede accelerator pedal

It has been established that if the vehicle is fitted with all weather or ribbed floor mats the accelerator/throttle pedal may contact the floor mat. Although this will just be a temporary contact this could delay the accelerator/throttle pedal releasing.

Put right by: Recall affected vehicles and check if the vehicle is fitted with all weather/ribbed floor mats. If fitted remove from the vehicle.

DVSA R/2012/0912,540 vehicles affected in the UK

Recall data published by the Driver and Vehicle Standards Agency under the Open Government Licence v3.0. A recall listed here may not apply to every car of this model: the build dates and the registration check are what decide it.

Mercedes-Benz M-Class timing chain, and service intervals

A timing chain has no change interval, which is not the same as lasting for ever. Listen for it on a used M-Class, and check the oil has been changed on time. These are the figures UK specialists work to.

Timing chainChain
V6, OM642, 3.0 CDI
No fixed replacement interval

Generally robust, but can stretch at high mileages. The primary failure point on this engine is the oil cooler seals in the 'V', not the chain.

Automatic gearbox oil
722.6, 5G-TRONIC, 5 SPEED
40,000 miles

Officially 'sealed for life' but independent specialists recommend ATF (MB 236.14 spec, which supersedes 236.10 and 236.12) and filter changes every 40,000 miles to head off valve body and conductor plate trouble. Capacity is about 7.5 litres. Fitted to most pre-2011 rear-wheel-drive Mercedes including the pre-2010 C, E and SLK.

Always confirm against the vehicle handbook. Intervals vary by engine, and several manufacturers revised theirs after failures in service.

Repair costs are typical UK ranges, not quotes. Actual cost depends on condition and garage.Data last verified: September 2026

Mercedes-Benz M-Class buying questions

What are the most common Mercedes-Benz M-Class problems?

Three stand out. Engine: oil cooler seals fail in the 'V' of the engine causing massive oil leaks (typically 60000 to 100000 miles). Engine: soft metal on the timing chain sprocket that drives the balance shaft on the M272 V6 (typically 60000 to 90000 miles). Suspension: air suspension compressor failure, relay failure, or leaking air struts causing the car to collapse (typically 80000 to 120000 miles). The full list above is grouped by generation, with typical mileage and a rough repair cost for each.

Which Mercedes-Benz M-Class years should I avoid?

No Mercedes-Benz M-Class year is a write-off, but the W164 (2005 to 2011) carries the most serious faults: engine and suspension. The W163 (1998 to 2005) and W166 (2011 to 2015) have none rated high severity. Year matters less than whether the specific car has had the known fixes, so check the history for them.

What should I check when viewing a used Mercedes-Benz M-Class?

Ask the seller about the engine and suspension faults on this page and whether they have been fixed, with invoices. On the test drive watch for oil pooling in the engine valley, engine Management Light (EML) on and car sitting very low over the wheels. Read the MOT history for repeat advisories, then paste the advert into the free check, which reads it against all 4 known faults before you travel. Check a Mercedes-Benz M-Class advert →

Are there any recalls on the Mercedes-Benz M-Class?

The DVSA lists 9 safety recalls for the Mercedes-Benz M-Class issued between 2012 and 2021. The most recent, from August 2021, is "The driver's air bag may have a chemical change to its propellant over time". Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. This list is by model, so it cannot tell you whether one particular car has had the work: the free GOV.UK MOT history check shows a recall status from the registration where the manufacturer shares it, and a franchised dealer can check the VIN.

Looking at a Mercedes-Benz M-Class right now? Check the advert before you go and see it.

Where this Mercedes-Benz M-Class fault data comes from

If you used to check the Honest John “Good & Bad” section before the site closed in 2026, this page is where that information now lives. We rebuilt the Mercedes-Benz M-Class owner-report history from the archived Honest John dataset, added our own research, specialist and owner-club sources and DVSA recall data, and we keep it free. Each fault above is badged with its source. The same data feeds our free advert check, which reads a listing against every known fault for the exact engine and year.

CarAdCheck is not affiliated with Honest John or Volkswagen Financial Services. What happened to Honest John, and where each feature lives now.

Before you go and see it

Knowing what a Mercedes-Benz M-Class goes wrong with is half of it. The rest is reading the advert and checking the car's history before you hand any money over.

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