Log inCheck a car
Known Faults Database

Mercedes-Benz E-Class problems, reliability and years to avoid

If you are considering buying a used Mercedes-Benz E-Class, these are the common problems worth knowing about first. Our garage database tracks 25 known faults for this model, 23 of them rated high severity. Every one below is a repair bill a seller has good reason not to mention.

Free advert check

Found a Mercedes-Benz E-Class for sale?

Paste the advert and we read it against these 25 known faults, its MOT history and the DVLA record, and tell you what the seller has not. Free, about a minute, no card.

Check a Mercedes-Benz E-Class advert (free) →
Works with any listing: paste the text from AutoTrader, Gumtree, eBay, Facebook Marketplace or a dealer’s own site.

Is the Mercedes-Benz E-Class reliable?

The Mercedes-Benz E-Class has 25 known faults in our database across 4 generations, 23 of them rated high severity. The most serious are fuel system (early OM651 engines with Piezo electric injectors are prone to failure) and suspension (rear Airmatic air suspension failures are common on Estate models). None of them makes the car a bad buy on its own; the risk is a seller who knows and says nothing.

That is a count of the faults we hold, not a reliability score. Popular cars get written about more, and a newer generation has had less time to show its faults.

Which Mercedes-Benz E-Class years should you avoid?

No year is a write-off on its own. What matters is which serious faults a given year and engine can have, and whether the car in front of you has had them fixed.

W210, 1995 to 20023 high severity
3 known faults, the serious ones in the suspension, engine, fuel system
W211, 2002 to 20099 high severity
9 known faults, the serious ones in the engine, suspension, brakes
W212 (C207 coupe, S212 estate), 2009 to 201610 high severity
10 known faults, the serious ones in the fuel system, suspension, electrics, engine, bodywork and trim
W213, 2016 to 20231 high severity
3 known faults, the serious ones in the engine

Years and engines with a serious known fault

  • 2009 to 2013, 2.1 CDI (OM651) with Piezo electric injectors (e.g., E250 CDI): early OM651 engines with Piezo electric injectors are prone to failure
  • 2010 to 2015, All Estate models with Airmatic rear suspension: rear Airmatic air suspension failures are common on Estate models
  • 1995 to 2002, All (RHD models): serious rust in the front suspension coil spring perches
  • 2009 to 2014, All: serious fluid leaks from the steering rack are reported
  • 2004 to 2006, V6 Petrol (M272) / V8 Petrol (M273): premature wear of the timing chain sprocket for the balancer shaft on M272 V6
  • 2005 to 2009, 280 CDI / 320 CDI: double-skinned exhaust manifolds can fragment internally

Each one is set out in full below, with the symptoms, the typical mileage and a rough repair cost.

Generation 1 of 43 known faults · 7 owner reports · 9 good notes

Mercedes-Benz E-Class W210 (1995 to 2002) problems

SuspensionHigh severity💬 3 owner reports, 2013 to 2018

Serious rust in the front suspension coil spring perches, leading to potential collapse of the front suspension. This issue is particularly prevalent in RHD W210 models built in South Africa.

Rough guide
£1000-2000

Typical symptoms

  • Front suspension collapse
  • Loud banging or grinding noises from front suspension
  • Uneven ride height
  • Visible rust on suspension components

Affected vehicles

Engines:
All (RHD models)
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity📝 Editorial

Glow plugs on diesel engines have a habit of failing and then breaking during removal, leading to extremely expensive rectification costs if the cylinder head needs to be removed.

Rough guide
£500-4500

Typical symptoms

  • Difficulty starting the engine, especially in cold weather
  • Glow plug warning light on dashboard
  • Rough idling after cold start

Affected vehicles

Engines:
All Diesels
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Fuel SystemHigh severity📝 Editorial

Premature injector failure and failure of injector 'fire seals' are common. Failed seals allow soot and carbon to 'weld' injectors into the cylinder head, known as 'black death', making removal difficult and potentially requiring cylinder head replacement.

Rough guide
£500-4000+

Typical symptoms

  • Smell of neat fuel (paraffin-like) in the cabin
  • Chuffing sound from the top of the engine
  • Engine running rough or misfiring
  • Visible carbon build-up around injectors

Affected vehicles

Engines:
Straight 6 3.2 CDI
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →

What owners report on the W210

7 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · March 2019A 1997 E-Class automatic experienced multiple failures over two years, including dashboard lights, air conditioning, and bodywork issues.
  • Bodywork · July 2017A 2002 E320 estate required extensive body rust repairs, with costs estimated at $17,000 in the USA.
  • Electrics · June 2015Spilling liquid on the gearshift quadrant of a W210 automatic can damage the remote, preventing engine start, costing €700.
  • Gearbox and clutch · November 2014A 2001 E220CDI automatic with 102,000 miles had difficulty shifting from Park, possibly due to a brake pedal connection fault.
  • Brakes · August 2014ESP and BAS warning lights on a W210 E-Class may indicate a brake pressure sensor problem within the ABS/ESP module.
  • Fuel system · July 2012Corrosion was reported to spread to the fuel delivery and rear brake pipes on a W210 E-Class.
  • Bodywork · July 2012Severe rust was observed in the luggage trunk wells of a W210 E-Class, indicating significant corrosion issues.

What owners like about the W210

9 notes
  • This model is noted for its exceptional build quality and durability, with examples lasting over 350,000 miles.
  • The 230E was the most popular engine, while the 240D and 300D diesels offered impressive longevity.
  • The W124 is a strong, reliable, and comfortable car, praised for its well-built and safe design.
  • This model had a low death rate from accidents and was among the lowest cost for warranty claims in 2002.
  • Estate versions are highly regarded for their strength, reliability, comfort, and generous load space.
  • The W210 model received high ratings in customer satisfaction surveys and was noted for being claim-free.
  • This model achieved the top position in a 2002 customer satisfaction survey conducted by JD Power and What Car? magazine.
  • Petrol cars from 1995 to 1997 experienced the fewest breakdowns, while 1998 to 2000 models had an average number of issues.
  • The W210 E-Class offers good looks, improved ride and handling, with a range of capable engines including a powerful 320CDI.
End of the W210 section.Pick another year ↑Check a Mercedes-Benz E-Class advert →
Generation 2 of 49 known faults · 16 owner reports · 1 good note

Mercedes-Benz E-Class W211 (2002 to 2009) problems

Engine/EmissionsHigh severity📝 Editorial

Soft metal on the timing chain sprocket that drives the balance shaft on the M272 V6 (and the matching idler gear on the M273 V8) wears away, the camshaft timing drifts and eventually the engine timing is destroyed. It was covered by a manufacturer technical bulletin. One owner paid 2,000 pounds for a balance shaft on a 2005 CLK 350, and another car needed a timing repair and then a balance shaft within months.

Rough guide
£2000-4000

Typical symptoms

  • Engine Management Light (EML) on
  • fault codes P0016 / P0017 (camshaft timing)
  • rough running or misfiring

Affected vehicles

Engines:
V6 petrol (M272: C 230/280/350, E 280/350, SLK 280/300/350, ML 350) / V8 petrol (M273: E 500 from 2006 and ML 500 from the 2008 model year; not fitted to the SLK, whose SLK 55 AMG uses the M113)
Typical mileage:
60000-90000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
BrakesHigh severity📝 Editorial

Sensotronic Brake Control (SBC) pump reaches its pre-programmed actuation limit and fails

Rough guide
£1000-2000

Typical symptoms

  • white 'Service Brake - Visit Workshop' warning
  • red 'STOP! Brakes Defective' warning with loud beeping
  • severe loss of braking power (limp mode)

Affected vehicles

Engines:
All (Pre-facelift)
Typical mileage:
80000-150000 miles
7 more owner reports back this up
  • July 2017The Sensotronic Brake System on a 2003 E-Class failed after 13 years and 133,382 miles, with no warranty coverage.
  • July 2016The Sensotronic Brake Control system on a 2004 E320 estate failed at 152,000 miles, costing £1,625 after a discount.
  • December 2015A Sensotronic Brake Control unit failed on a 144,500 mile E220CDI Avantgarde, requiring replacement.
  • October 2015The SBC system on a 2003 E200k failed at 138,000 miles, with a dealer quote of £1,909 for repair.
  • August 2015A Sensotronic Brake Control failure was reported on a 2003 E320 with 43,000 miles, with a repair quote of £1,825.
  • November 2014A 2005 E-Class experienced a repeat Sensotronic Brake Control failure in 2012 and 2014, possibly due to unperformed recall work.
  • January 2011Reports indicate failures of the Sensotronic Braking System on W211 models manufactured between 2002 and 2006.
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity📝 Editorial

Single-row timing chain stretches and jumps teeth, destroying the valves

Rough guide
£1500-2500

Typical symptoms

  • loud metallic rattle on startup for 3-5 seconds
  • engine management light
  • loss of compression and non-start

Affected vehicles

Engines:
1.8 Kompressor / CGI Petrol (M271)
Typical mileage:
60000-90000 miles
2 more owner reports back this up
  • October 2017A 2010 E200CGI estate experienced timing chain failure without warning, leading to a £7,400 replacement engine cost.
  • October 2017A 2010 E200CGI estate suffered a timing chain failure without warning, leading to a £7,400 bill for a replacement engine.
🔍 We have a specific pre-purchase check for this faultCheck an advert →
SuspensionHigh severity📝 Editorial

Air suspension compressor failure, relay failure, or leaking air struts causing the car to collapse

Rough guide
£800-2500

Typical symptoms

  • car sitting very low over the wheels
  • red 'AIRMATIC Visit Workshop' warning on dash
  • compressor running constantly

Affected vehicles

Engines:
All with Airmatic
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity💬 1 owner report, 2014

Oil cooler seals fail in the 'V' of the V6 CDI engine, causing significant oil leaks. This is a common and expensive repair.

Rough guide
£1000-1500

Typical symptoms

  • Visible oil leaks under the engine
  • Low engine oil level
  • Oil smell in the cabin

Affected vehicles

Engines:
V6 CDI (OM642, e.g., E280 CDI, E320 CDI)
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity💬 2 owner reports, 2011 to 2013

Premature wear of the timing chain sprocket for the balancer shaft on M272 V6 and M273 V8 petrol engines. This is a known design flaw with soft metal, leading to engine timing issues and potential catastrophic failure. It is a very expensive repair.

Rough guide
£2000-4000

Typical symptoms

  • Engine rattle or ticking noise
  • Check engine light (CEL) with camshaft phasing sensor fault codes
  • Rough running or misfires
  • Reduced engine power

Affected vehicles

Engines:
V6 Petrol (M272) / V8 Petrol (M273)
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity💬 2 owner reports, 2011 to 2012

Double-skinned exhaust manifolds can fragment internally, sending metal shards into the turbocharger and causing catastrophic turbo failure. This often puts the engine into limp-home mode.

Rough guide
£4000-5000+

Typical symptoms

  • Engine goes into 'limp-home' mode
  • Loss of turbo boost/power
  • Whining or grinding noises from the turbo
  • Check engine light

Affected vehicles

Engines:
280 CDI / 320 CDI
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
SuspensionHigh severity💬 2 owner reports, 2012 to 2013

Airmatic air suspension damper failures are common, leading to uneven ride height or complete collapse of the suspension. This is an expensive repair.

Rough guide
£1000-2000+

Typical symptoms

  • Uneven ride height (one corner lower than others)
  • Suspension feels bouncy or harsh
  • Airmatic warning message on dashboard
  • Compressor running excessively

Affected vehicles

Engines:
All with Airmatic suspension
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
BrakesHigh severity💬 2 owner reports, 2012

Corroded brake pipes are a common problem on pre-facelift W211 models (2002-2006), posing a significant safety risk. This issue was addressed in facelift cars from Summer 2006.

Rough guide
£500-1000

Typical symptoms

  • Brake fluid leaks
  • Spongy brake pedal
  • Reduced braking efficiency
  • MOT failure for corrosion

Affected vehicles

Engines:
All (pre-facelift)
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →

What owners report on the W211

16 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · July 2017A Mercedes E63 AMG experienced repeated battery failures that were not attributed to a power drain.
  • Suspension and steering · June 2017A 2005 E280 broke its front suspension springs three times over 120,000 miles from new.
  • Electrics · May 2017A 2006 E320CDI displayed dash warnings for rear number plate and third brake lights, preventing boot lid opening.
  • Engine · October 2016A glow plug warning light illuminated for about two minutes after a cold start, five days after a service.
  • Gearbox and clutch · August 2016A 2003 E270 CDI automatic experienced intermittent gear change failures after long motorway trips, resolved by restarting.
  • Cooling · July 2016A 2006 E220CDI with 175,000 miles had a transmission heat exchanger failure, contaminating the automatic fluid and costing £2,200 plus VAT.
  • Engine · May 2014A 2008 E320 CDI Sport Estate with 44,000 miles had both door mirrors fail, a front coil spring fail, and injection system problems.
  • Engine · May 2014A 2007 E320 CDI with 50,000 miles had one of its six glowplugs seized in the cylinder head, preventing its removal.
  • Engine · May 2014The swirl flap motors in the inlet manifold of a 2005 E280 CDI failed twice in three years, just 32,000 miles apart.
  • Engine · December 2013A turbo oil seal failed on a 2008 E280 CDI, costing the owner £700 as it was not covered by warranty.
  • Engine · November 2013The turbo on a 72,000 mile 2009 E280 CDI estate failed due to carbon build-up, with Mercedes-Benz contributing 23% to the cost.
  • Suspension and steering · July 2013A post-facelift E220 CDI with 65,000 miles required routine replacement of an ABS sensor and a front wheel bearing.
  • Engine · February 2013A 2007 E350 with 23,000 miles developed a fault code related to the camshaft phasing sensors.
  • Bodywork · April 2012Rust appeared at the base of the rear doors on 2006 facelift W211 models, where dirt and water could collect.
  • Engine · February 2012A 200K model required modified valve springs for proper seating, costing £1,900 at a main dealer.
  • Engine · December 2011Turbocharger failures on E220CDI models after about six years are not uncommon, emphasising the need for regular oil changes.

What owners like about the W211

1 note
  • The 2003 E-Class achieved a five-star NCAP crash test rating, indicating high safety performance.
End of the W211 section.Pick another year ↑Check a Mercedes-Benz E-Class advert →
Generation 3 of 410 known faults · 40 owner reports · 14 good notes

Mercedes-Benz E-Class W212 (C207 coupe, S212 estate) (2009 to 2016) problems

Engine/EmissionsHigh severity📝 Editorial

Timing chain stretch (rear-mounted chain) resulting in engine rattle and potential failure

Rough guide
£1500-2500

Typical symptoms

  • rattle on cold start
  • prolonged metallic noise from back of engine

Affected vehicles

Engines:
2.1 CDI (OM651)
Typical mileage:
80000-120000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity📝 Editorial

Oil cooler seals fail in the 'V' of the engine causing massive oil leaks

Rough guide
£800-1500

Typical symptoms

  • oil pooling in the engine valley
  • oil leaking down the back of the engine onto the undertray
  • burning oil smell in the cabin

Affected vehicles

Engines:
3.0 V6 CDI (OM642)
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
ElectricalHigh severity🏛️ Official recall

The steering column clock spring breaks and, with the steering airbag wiring insufficiently earthed, can short-circuit and set off the steering wheel airbag unexpectedly. DVSA covers it with seven recall campaigns launched between December 2017 and July 2018 (R/2017/282, R/2018/006, R/2018/055, R/2018/069, R/2018/098, R/2018/130 and R/2018/154), spanning the A-Class, B-Class, C-Class, CLA, E-Class, GLA and GLC built from June 2011 to July 2017. The largest single campaign covers 84,879 cars and the seven campaign totals add up to over 400,000. The work is free and has no time limit, but cars still change hands with it outstanding.

Rough guide
£0 (free safety recall)

Typical symptoms

  • Airbag warning light appearing on the dashboard
  • Unexpected airbag deployment

Affected vehicles

Engines:
All variants
Typical mileage:
All mileages miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Fuel SystemHigh severity💬 4 owner reports, 2012 to 2015

Early OM651 engines with Piezo electric injectors are prone to failure, leading to engine cutting out and repeated breakdowns. This was a serious and widespread issue.

Rough guide
£1500-3000+

Typical symptoms

  • Engine repeatedly cutting out
  • Difficulty starting
  • Engine running rough or misfiring
  • Check engine light

Affected vehicles

Engines:
2.1 CDI (OM651) with Piezo electric injectors (e.g., E250 CDI)
Typical mileage:
40000-80000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
ElectricalHigh severity💬 2 owner reports, 2014

The E300 Bluetec hybrid model is prone to repeated failures, often showing a tyre pressure monitor warning followed by a total loss of power. A hybrid fault results in complete car shutdown, not just running on the ICE.

Rough guide
£9000-10000+

Typical symptoms

  • Tyre pressure monitor warning on dashboard
  • Total loss of power
  • Car shuts down completely
  • Repeated breakdowns

Affected vehicles

Engines:
E300 Bluetec Hybrid
Typical mileage:
20000-50000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
SuspensionHigh severity💬 4 owner reports, 2015 to 2019

Rear Airmatic air suspension failures are common on Estate models, including airbag splits and airline failures. This leads to the rear of the car collapsing and is an expensive repair, often not covered by goodwill.

Rough guide
£800-1500

Typical symptoms

  • Rear of the car sitting low or unevenly
  • Air compressor running frequently or constantly
  • Hissing sounds from the rear suspension
  • Suspension warning light on dashboard

Affected vehicles

Engines:
All Estate models with Airmatic rear suspension
Typical mileage:
40000-80000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
SteeringHigh severity💬 3 owner reports, 2015 to 2018

Serious fluid leaks from the steering rack are reported, leading to loss of power steering assistance and requiring expensive replacement.

Rough guide
£2500-3000

Typical symptoms

  • Heavy steering, especially at low speeds
  • Whining noise from power steering pump
  • Visible fluid leaks under the front of the car
  • Power steering warning light

Affected vehicles

Engines:
All
Typical mileage:
60000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity💬 2 owner reports, 2019

Oil pump failure reported on the OM651 engine, potentially leading to catastrophic engine damage if not addressed. Often linked to insufficient servicing.

Rough guide
£2000-5000+

Typical symptoms

  • Low oil pressure warning light
  • Engine knocking or rattling noises
  • Engine overheating
  • Complete engine failure

Affected vehicles

Engines:
2.1 CDI (OM651)
Typical mileage:
70000-100000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
OtherHigh severity💬 4 owner reports, 2016 to 2018

Deterioration of panoramic sunroof seals is reported, leading to water ingress into the fuse box and other electrical components, causing expensive damage.

Rough guide
£1000-2500+

Typical symptoms

  • Water leaks from the sunroof area
  • Damp carpets or headliner
  • Electrical malfunctions (e.g., fuse box issues)
  • Visible perishing or cracking of sunroof seals

Affected vehicles

Engines:
All with panoramic sunroof
Typical mileage:
10000-20000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
OtherHigh severity💬 2 owner reports, 2018 to 2019

Breakage of struts within the soft-top roof frame is reported, leading to dents in the soft top and extremely expensive repair or replacement costs, often exceeding £8,000.

Rough guide
£8000-11000

Typical symptoms

  • Visible dents or irregularities in the soft top fabric
  • Roof mechanism operating incorrectly or jamming
  • Unusual noises when operating the roof

Affected vehicles

Engines:
All Cabriolet models
Typical mileage:
30000-60000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →

What owners report on the W212 (C207 coupe, S212 estate)

40 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Bodywork · September 2022A 2011 E250 CDI experienced sub-frame corrosion, which Mercedes-Benz UK repaired for free after a complaint.
  • Engine · February 2020The engine management light illuminated on a 2015 E220d BlueTec, and the stop/start function ceased working.
  • Engine · January 2020A 2015 E220d BlueTec had its engine management light activate and Eco stop/start fail, with NOx sensor heater faults identified.
  • Gearbox and clutch · October 2019A 2013 E300 Blue Tech Hybrid with 65,000 miles suffered a transmission failure, with the gearbox valve chest identified as faulty.
  • Suspension and steering · September 2019A Mercedes S212 estate experienced severe rear tyre wear, with inside walls splitting multiple times over 8,000 miles.
  • Interior · August 2019A 2012 E250 CDI had multiple air conditioning failures, including the condenser, high-pressure hose, and cabin heat exchanger.
  • Interior · July 2019A 2014 E300 Bluetech hybrid with 160,000 miles had an air conditioning problem due to a refrigerant leak from the matrix.
  • Gearbox and clutch · June 2019A 2015 E350CDI experienced its 9-speed automatic refusing to change up and holding gears at high RPM, affecting fuel economy.
  • Engine · February 2019A 2015 E350 CDI had turbo intake seals replaced at 29,000 miles, and turbo boost pipes replaced at 38,000 miles for £126.72.
  • Electrics · August 2018A 2010 S212 E200 petrol estate with 63,000 miles had a door lock replaced, faulty wipers, and a window not opening correctly.
  • Fuel system · August 2018The low-pressure fuel tank sender pump failed on a 2014 E350 with 36,000 miles.
  • Electrics · July 2018Live traffic reports on a 2015 E-Class Cabriolet stopped working after three years and could not be reconnected.
  • Electrics · April 2018A 2010 W212 E250 petrol had ESP light activation, power reduction, and clicking sounds during cornering.
  • Engine · January 2018The engine management light on a 2015 E220CDI repeatedly illuminated, even after a NOx sensor replacement.
  • Bodywork · July 2017A 2012 E-Class Cabriolet developed numerous raised pimples in the black paint on its bonnet, attributed to salt seeping under stone chips.
  • Fuel system · June 2017An injector on a 32,000 mile 2011 E220CDI stuck open, causing severe overfuelling and engine detonation.
  • Bodywork · May 2017Corrosion appeared around the central badge of an AMG line alloy wheel on a 2014 E-Class after 18 months.
  • Fuel system · May 2017A 2013 W212 E200 CGI petrol model with 20,000 miles had a persistent fuel smell from under the bonnet.
  • Brakes · March 2017A 2012 E550 required brake discs and pads replacement at 17,000 miles due to corrosion from lack of use.
  • Suspension and steering · January 2017A 2014 E250CDI estate experienced severe inner front tyre wear due to non-adjustable camber, requiring adjustable bolts.
  • Electrics · November 2016A 2013 W212 E-Class displayed 'Pre-Safe' at 60mph, entering limp home mode with no accelerator and non-functional ESP.
  • Gearbox and clutch · November 2016A 2014 S212 E-Class estate automatic gearbox struggled to shift up, especially after frequent start/stop driving, despite a software update.
  • Exhaust · October 2016A 2012 E220CDI with 27,000 miles had an EML light on, diagnosed as a faulty upstream turbocharger temperature sensor and high DPF soot.
  • Electrics · June 2016A 2015 W212 E-Class experienced continuous DAB signal drops, which a software fix from the dealer did not resolve.
  • Electrics · December 2015A 2009 E220CDI had a failed steering lock, but the issue was resolved by replacing the battery in the key.
  • General · October 2015A 2015 E-Class caught fire in the owner's driveway, similar to cars subject to a recall for fire risk.
  • Electrics · September 2015A 2009 W212 E-Class with 60,000 miles experienced intermittent starting problems, traced to a faulty starter key locking barrel.
  • Gearbox and clutch · July 2015A 2014 E220CDI SE automatic made a loud noise from the transmission when shifting between neutral and drive or reverse.
  • Engine · April 2015A 2010 E200CDI Blue Efficiency suffered engine failure when the timing chain tensioner broke, costing the owner £4,153 after a goodwill contribution.
  • Bodywork · January 2015The windscreen of a two-year-old E-Class cracked twice in two years, requiring replacement each time.
  • Gearbox and clutch · July 2014A 2010 E200 CGI automatic with 25,000 miles had leaking gearbox park detent seals, with Mercedes contributing £412 towards the repair.
  • Suspension and steering · May 2014An E350 CDI Cabriolet on 19-inch wheels required 11 tyre replacements over 34,000 miles due to road damage, costing over £3,000.
  • Engine · March 2014An engine lubricating oil leak was reported on a 2009 320 CDI model.
  • Electrics · October 2013The parking sensors on a 2013 facelift E220 CDI failed intermittently, rendering them unreliable.
  • Gearbox and clutch · July 2013After a service and software upgrade, a three-year-old automatic car developed a rev counter oscillation between 1,200 and 1,400rpm.
  • Gearbox and clutch · March 2013A new E350 CDI experienced a clunky automatic transmission, indicating a problem with the gearbox operation.
  • Gearbox and clutch · February 2013Vibration from the automatic transmission persisted on one car, even after a transmission flush and sensor replacement.
  • Gearbox and clutch · January 2013A new E350 CDI automatic transmission experienced clonking and shuddering issues, indicating a problem with its operation.
  • Brakes · October 2012Front brake discs on one car required replacement after only 12,500 miles.
  • Bodywork · February 2012The nearside wiper arm detached on two occasions, causing severe damage to the windscreen each time.

What owners like about the W212 (C207 coupe, S212 estate)

14 notes
  • The C350 CDI engine offers excellent performance, providing a superb driving experience in this model.
  • This model offers decent headroom for rear passengers, contributing to overall comfort.
  • This model features a generously sized boot, offering practical and ample luggage capacity for users.
  • The car's seats provide both excellent support and comfort, enhancing the overall driving experience.
  • The E-Class model achieved an excellent five-star safety rating from Euro NCAP, demonstrating strong occupant protection.
  • The Mercedes-Benz E-Class was rated the most reliable new luxury car in a 2014 survey, with a 94.5% reliability score.
  • The E-Class Cabriolet boasts a refined and elegant exterior design, making it visually appealing.
  • Driving the E-Class Cabriolet with the roof down results in very little air turbulence inside the cabin.
  • The E-Class Cabriolet offers a wide array of efficient petrol and CDI diesel power units for buyers to choose from.
  • The E-Class Cabriolet's roof can be folded down and up while the car is in motion.
  • The E-Class Estate is constructed to a high standard and features a distinctive, modern exterior appearance.
  • The E-Class Estate provides an exceptionally large and practical luggage compartment, ideal for families.
  • This E-Class Estate offers a very comfortable experience for occupants during extended journeys.
  • The E-Class Estate is equipped with highly capable and efficient diesel engines.
End of the W212 (C207 coupe, S212 estate) section.Pick another year ↑Check a Mercedes-Benz E-Class advert →
Generation 4 of 43 known faults · 17 owner reports · 17 good notes

Mercedes-Benz E-Class W213 (2016 to 2023) problems

ElectricalMedium severity📝 Editorial

Headlight units fog over with condensation, likely due to differential expansion rates of components breaking the seal. This can affect light output and longevity.

Rough guide
£500-1000

Typical symptoms

  • Visible condensation inside headlight lenses
  • Reduced headlight beam clarity

Affected vehicles

Engines:
All
Typical mileage:
New-50000 miles
2 more owner reports back this up
  • January 2017The headlights of a new E-Class fogged over with condensation, likely due to differential expansion rates of components.
  • January 2017The headlights of a new W213 E-Class fogged over with condensation, probably due to differing expansion rates of materials.
🔍 We have a specific pre-purchase check for this faultCheck an advert →
BrakesMedium severity📝 Editorial

Premature wear and judder of brake discs and pads, sometimes recurring even after replacement. Dealers have suggested issues with wheel hubs.

Rough guide
£500-1000

Typical symptoms

  • Vibration or judder felt through the brake pedal or steering wheel during braking
  • Judder worsens after driving for more than an hour
  • Repeated brake disc/pad replacement without resolving the issue

Affected vehicles

Engines:
All
Typical mileage:
1500-25000 miles
🔍 We have a specific pre-purchase check for this faultCheck an advert →
Engine/EmissionsHigh severity📝 Editorial

AdBlue system failure, often leading to engine warning lights and potential limp mode. Mercedes-Benz UK may deny goodwill warranty if servicing is not exclusively through their dealer network.

Rough guide
£1000-2000

Typical symptoms

  • Amber engine warning light illuminated
  • AdBlue warning messages on dashboard
  • Reduced engine power (limp mode)
  • Car refusing to start after AdBlue system fault

Affected vehicles

Engines:
Diesel (BlueTEC) with AdBlue
Typical mileage:
30000-60000 miles
1 more owner report backs this up
  • February 2021A 2016 E220d experienced AdBlue system failure at 38,250 miles, with no financial assistance from Mercedes-Benz UK due to non-dealer servicing.
🔍 We have a specific pre-purchase check for this faultCheck an advert →

What owners report on the W213

17 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Bodywork · October 2020The alloy wheels on a 2017 E-Class, upgraded to 18-inch tremolite grey, suffered from peeling coating and white blemishes.
  • Engine · January 2020A December 2018 E400D with 9,500 miles over-revved frequently from cold and hot, leading to poor fuel consumption.
  • Brakes · January 2020A 2019 W213 E250d BlueEfficiency cabriolet required new brake discs and pads after only 1,500 miles due to juddering.
  • Suspension and steering · November 2019A 2017 E43AMG with 7,500 miles experienced front tyre 'jumping' when on full lock.
  • Engine · October 2019A July 2018 E220 D estate exhibited erratic oil usage, with the warning light appearing frequently after purchase.
  • Engine · September 2019A new E300 D broke down and subsequently caught fire under the engine after jerking on the motorway.
  • Engine · August 2019A leased 2017 E Class 3.0 E350d BlueTEC repeatedly displayed engine warning lights, despite multiple dealer visits.
  • Engine · May 2019A 2017 E350d BlueTEC displayed a persistent amber engine warning light from new, leading to transmission failure in late 2018.
  • Brakes · October 2018A 2018 E220d developed braking vibration at 5,000 miles; discs and pads were replaced twice, with hubs suspected at 25,000 miles.
  • Engine · September 2018A September 2016 E220d developed an oil leak from the camshaft cover.
  • Suspension and steering · August 2018An E350d All Terrain, purchased in April 2018, suffered an air suspension issue due to a manufacturing defect.
  • Bodywork · August 2018A March 2018 E-Class developed a crease in the offside front wing after three months, and a similar crease appeared on the nearside wing later.
  • Electrics · July 2018The traffic announcement system on a 2017 E200 radio was not functioning, with a software update awaited from Germany.
  • Electrics · April 2018A September 2016 E220d experienced over 50 spurious alarm activations, numerous sensor issues, battery problems, and engine management warning lights.
  • Electrics · May 2017The Park Pilot system on a 2017 E220d automatic attempted to reverse the car into an already occupied parking space.
  • Interior · April 2017The front seats of an S213 220d SE estate were reported to lack support, causing discomfort after short drives.
  • General · December 2016Delivery of an E-Class estate ordered in October 2016 was delayed, possibly due to a problem with sunroofs.

What owners like about the W213

17 notes
  • The cabin of the E-Class Estate is quiet, even at motorway speeds.
  • The four-cylinder diesel engine is powerful, with official figures suggesting it can achieve 67 miles per gallon.
  • The E-Class Estate offers one of the most expansive load capacities available in its class.
  • The E-Class cabin features a luxurious design, appearing almost identical to the S-Class interior.
  • The E220 d four-cylinder diesel engine provides exceptional quietness and smoothness on motorway journeys.
  • The official average fuel economy of 72.4mpg for a diesel saloon of this size is incredible.
  • The optional Airmatic suspension system delivers outstanding ride comfort and handling characteristics.
  • The standard nine-speed automatic gearbox executes gear changes with impressive smoothness and precision.
  • The E-Class comes equipped with a comprehensive array of advanced safety features and technologies.
  • The optional dual-screen display system functions effectively and enhances the vehicle's interior aesthetics.
  • The E-Class achieved a 5-Star Euro NCAP Rating, with high scores for adult and child protection.
  • The E-Class Coupe exhibits an attractive yet understated exterior design, combining beauty with subtlety.
  • The E-Class Coupe boasts a lovely cabin design and is exceptionally well built.
  • The four-cylinder diesel engine in the E-Class Coupe operates with exceptional smoothness and quietness.
  • The E-Class Coupe offers economical running costs, particularly with its diesel powertrain options.
  • The E-Class Coupe delivers superb overall refinement, complemented by a very compliant ride quality.
  • The E-Class Coupe provides a reasonably generous amount of space for rear passengers.
End of the W213 section.Pick another year ↑Check a Mercedes-Benz E-Class advert →

Sellers rarely admit these faults outright

We track 72 specific phrases sellers use in adverts to soft-pedal these exact issues. Paste any Mercedes-Benz E-Class advert and we check it in seconds.

Check an advert now (free) →
Free report, no credit card required.

Mercedes-Benz E-Class recalls

Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. These are the 126 DVSA recalls for the E-Class, newest first. They do not tell you whether this particular car has had the work: for that, put the registration into the free GOV.UK MOT history check, which shows a recall status where the manufacturer shares it, or ask a franchised dealer to check the VIN.

🏛️ June 2026Cars built May 2017 to May 2017

Coolant pump control software

Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) C-Class (205 platform) E-Class (213 platform) S-Class (223 platform) GLC (253 platform) and CLS (257 platform) vehicles with diesel engine the vacuum-controlled coolant pump might exhibit a leakage between the vacuum system and the coolant circuit.

Put right by: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.

DVSA R/2026/2011 vehicles affected in the UK
🏛️ January 2026Cars built September 2024 to January 2025

SRPC2521 - Routing of transmission wiring harness

Mercedes-Benz AG has determined that on certain E-Class AMG (214 platform) vehicles with 4-wheel-drive the routing of the transmission wiring harness might not meet specifications.

Put right by: As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will check the routing of the transmission wiring harness on the affected vehicles and rework it if necessary.

DVSA R/2025/5345 vehicles affected in the UK
🏛️ May 2025Cars built February 2024 to May 2024

SRPC2504 - Ground connection bolting

Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.

Put right by: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.

DVSA R/2025/1554 vehicles affected in the UK
🏛️ December 2024Cars built August 2024 to September 2024

SRPC2421 - Welding of rear axle carrier

Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.

Put right by: As a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.

DVSA R/2024/5022 vehicles affected in the UK
🏛️ December 2024Cars built January 2021 to September 2023

SRPC2419 Misfire Detection M264

The software of the engine control unit might not meet specifications regarding misfire detection.

Put right by: Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles.

DVSA R/2024/4741,831 vehicles affected in the UK
🏛️ November 2024Cars built May 2023 to October 2023

SRPC2414 - Function Cross Traffic Alert

The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.

Put right by: Update the parking control unit settings

DVSA R/2024/39871 vehicles affected in the UK
🏛️ November 2024Cars built April 2023 to October 2023

SRPC2417 - Function Cross Traffic Alert

The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.

Put right by: Update the parking control unit settings

DVSA R/2024/39923 vehicles affected in the UK
🏛️ October 2024Cars built January 2018 to April 2022

SRPC2409 - Tightness of Transmission Wiring Harness Connector

The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.

Put right by: Replace the two-part wiring harness including the connector a with a new one-part variant.

DVSA R/2024/3051,699 vehicles affected in the UK
🏛️ October 2024Cars built February 2018 to April 2022

SRPC2412 - Tightness of Transmission Wiring Harness Connector

The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.

Put right by: Replace the two-part wiring harness including the connector a with a new one-part variant

DVSA R/2024/307271 vehicles affected in the UK
🏛️ April 2024Cars built November 2023 to November 2023

SRPC2406 - Routing of transmission wiring harness

On affected vehicles the routing of the transmission wiring harness might not meet specifications. The distance of the wiring harness to the drive shaft might be too small causing it to chafe.

Put right by: Check the routing of the transmission wiring harness and rework it if necessary.

DVSA R/2024/1741 vehicles affected in the UK
🏛️ March 2024Cars built October 2021 to October 2021

SRPC2400 - Bolting of 48 volt ground connection

On certain vehicles the 48V ground connection in the engine compartment might not be secured correctly.

Put right by: Check the bolting of the ground connection on the affected vehicles and perform the respective repairs if necessary.

DVSA R/2024/1281 vehicles affected in the UK
🏛️ March 2024Cars built April 2023 to April 2023

SRPC2401 - System protection

On certain vehicles some 80A fuses installed might not meet requirements.

Put right by: Replace the respective main fuse boxes on the affected vehicles.

DVSA R/2024/13043 vehicles affected in the UK
🏛️ August 2023Cars built August 2021 to January 2023

On affected vehicles the fuel pump impeller might not meet specifications and may deform.

On affected vehicles the fuel pump impeller might not meet specifications and may deform.

Put right by: Replace the fuel pump module.

DVSA R/2023/2231,511 vehicles affected in the UK
🏛️ August 2023Cars built April 2022 to October 2022

On affected vehicles the coding of the exit warning system might not meet specifications.

On affected vehicles the coding of the exit warning system might not meet specifications.

Put right by: Update the coding parameters of the multimode radar.

DVSA R/2023/24934 vehicles affected in the UK
🏛️ August 2023Cars built October 2020 to January 2022

On affected vehicles the manufacturing of the wiring harness to the power electronics might not meet specifications.

On affected vehicles the manufacturing of the wiring harness to the power electronics might not meet specifications.

Put right by: Check the wiring harness and repair if necessary.

DVSA R/2023/2381,726 vehicles affected in the UK
🏛️ February 2023Cars built April 2011 to September 2016

On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.

On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.

Put right by: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.

DVSA R/2023/023102,502 vehicles affected in the UK
🏛️ February 2023Cars built August 2002 to March 2009

The bonding between the glass panel and the sliding roof frame might not meet specifications.

On affected vehicles the bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded.

Put right by: Check the glass panel and replace the sliding roof if necessary.

DVSA R/2023/0203,267 vehicles affected in the UK
🏛️ November 2022Cars built March 2018 to August 2022

The attachment for the 12v battery in the luggage compartment may not withstand the loads in the event of an accident

On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident.

Put right by: Install an additional fixation of the 12V battery on the affected vehicles.

DVSA R/2022/3103,645 vehicles affected in the UK
🏛️ September 2022Cars built January 2018 to March 2022

The transmission wiring harness might not be routed according to specifications

The transmission wiring harness might not be routed according to specifications.

Put right by: Fit additional bracket to optimise the wiring routing. Check the harness connections and rework if necessary.

DVSA R/2022/2502,456 vehicles affected in the UK
🏛️ August 2022Cars built March 2020 to April 2020

The routing of the transmission wiring harness might not meet specifications

The routing of the transmission wiring harness might not meet specifications.

Put right by: Check the transmission wiring harness routing on the affected vehicles and replace it if necessary.

DVSA R/2022/2381,482 vehicles affected in the UK
🏛️ June 2022Cars built October 2021 to November 2021

The bonding of the right rear door window bar might not meet specifications

The bonding of the right rear door window bar might not meet specifications.

Put right by: Check the fixation of the window bar on the affected vehicles and replace the side window if necessary

DVSA R/2022/17052 vehicles affected in the UK
🏛️ June 2022Cars built September 2021 to October 2021

The bolting of the 48v ground connection of the electrical refrigerant compressor might be fastened with an insufficient torque

The bolting of the 48V ground connection of the electrical refrigerant compressor might be fastened with an insufficient torque.

Put right by: Check the bolting of the ground connection on the affected vehicles and correct it if necessary.

DVSA R/2022/13613 vehicles affected in the UK
🏛️ May 2022Cars built February 2016 to October 2018

Individual bolts or chain links of the camshaft timing chain might wear

Individual bolts or chain links of the camshaft timing chain might wear in case of a long term operation under specific driving conditions.

Put right by: Replace the camshaft timing chain on the affected vehicles

DVSA R/2022/116714 vehicles affected in the UK
🏛️ May 2022Cars built February 2020 to January 2022

The hands-off detection might not detect when the driver's hands are away from the steering wheel

The hands-off detection might not detect when the driver's hands are away from the steering wheel.

Put right by: Update the coding of the hand detection system on the affected vehicles.

DVSA R/2022/114423 vehicles affected in the UK
🏛️ May 2022Cars built February 2020 to December 2020

The software of the headlamps might not meet specifications.

The software of the headlamps might not meet specifications.

Put right by: Replace the affected headlamp control units on the vehicles.

DVSA R/2022/1109 vehicles affected in the UK
🏛️ March 2022Cars built July 2018 to September 2019

A particle in the fuel rail might lead to a leak between the fuel rail and the injector

A particle in the fuel rail might lead to a leak between the fuel rail and the fuel injector.

Put right by: Replace the fuel rail and fuel injectors on the affected vehicles.

DVSA R/2022/06126 vehicles affected in the UK
🏛️ February 2022Cars built June 2020 to October 2021

The software of the engine control unit might not meet specifications

On certain vehicles the software of the engine control unit might not meet specifications.

Put right by: Conduct an update the software of the engine control unit on the affected vehicles.

DVSA R/2022/01951 vehicles affected in the UK
🏛️ January 2022Cars built April 2017 to October 2021

Coolant pump might have a leakage between the vacuum system and the coolant circuit

On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.

Put right by: Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.

DVSA R/2021/43871,248 vehicles affected in the UK
🏛️ January 2022Cars built August 2020 to December 2020

The crankshaft might not meet specifications

On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications.

Put right by: Replace the engine on the affected vehicles.

DVSA R/2021/44623 vehicles affected in the UK
🏛️ January 2022Cars built October 2021 to October 2021

Mounting screws of front axle brake callipers might not meet specifications

On vehicles with a fixedcaliperbrake system the mounting screws of thecaliperson the front axle may not meet specifications.

Put right by: Replace the screws on the front brakecaliperson the affected vehicles.

DVSA R/2021/38472 vehicles affected in the UK
🏛️ December 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/10623 vehicles affected in the UK
🏛️ December 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/1076 vehicles affected in the UK
🏛️ December 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/1087 vehicles affected in the UK
🏛️ December 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/13021 vehicles affected in the UK
🏛️ November 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/37650,390 vehicles affected in the UK
🏛️ November 2021Cars built August 2004 to December 2013

Takata airbag might not deploy as specified

Certain climatic conditions may cause a chemical change to the airbag propellantsover time.

Put right by: Replace the driver andpassenger airbags.

DVSA R/2021/35885,613 vehicles affected in the UK
🏛️ November 2021

Takata airbag might not deploy as specified

Certain climatic conditions may cause a chemical change to the airbag propellants over time.

Put right by: Replace the driver and passenger airbags.

DVSA R/2021/35956 vehicles affected in the UK
🏛️ September 2021Cars built January 2019 to March 2021

The belt tensioner arm may have been manufactured with borderline tolerance

The belt tensioner arm may have been manufactured with borderline tolerance.

Put right by: Replace the belt tensioner. Additionally check the v-ribbed belt on the affected vehicles and replace it if necessary.

DVSA R/2021/304427 vehicles affected in the UK
🏛️ September 2021Cars built August 2020 to September 2020

The locking mechanism for the electrical connector of the side crash sensors might not meet specifications

The locking mechanism for the electrical connector of the side crash sensors might not meet specifications.

Put right by: Check the side crash sensors in the doors on the affected vehicles and replace them if necessary.

DVSA R/2021/286129 vehicles affected in the UK
🏛️ August 2021Cars built August 2004 to December 2013

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag.

DVSA R/2021/277108,486 vehicles affected in the UK
🏛️ August 2021

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag

DVSA R/2021/27961 vehicles affected in the UK
🏛️ June 2021Cars built January 2020 to July 2020

The software and hardware of the parking control unit might not meet specifications

The software and hardware of the parking control unit might not meet specifications.

Put right by: Replace the parking control unit on the affected vehicles.

DVSA R/2021/1508 vehicles affected in the UK
🏛️ May 2021Cars built December 2005 to September 2006

The bonding between the glass panel and the sliding roof frame might not meet specifications

The bonding between the glass panel and the sliding roof frame might not meet specifications.

Put right by: Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary.

DVSA R/2021/145310 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/110217,942 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/12086,604 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/11190,716 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/1296 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/13181,267 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/13210,410 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/133106,665 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/134162,581 vehicles affected in the UK
🏛️ May 2021Cars built March 2018 to September 2020

The screw connection of the power supply on the starter might not have been installed according to specifications

The screw connection of the power supply on the starter motor might not have been installed according to specifications.

Put right by: Check the screw connections of the starter motor and the position of the plus wire on the affected vehicles and correct them if necessary.

DVSA R/2021/14670 vehicles affected in the UK
🏛️ April 2021Cars built November 2020 to November 2020

The two grab handles on the left side of the headliner may not be attached according to specifications

The two grab handles on the left side of the headliner might not be attached according to specifications.

Put right by: Inspect the mounting of the grab handles on the left side of the affected vehicles and correct it if necessary.

DVSA R/2021/1404 vehicles affected in the UK
🏛️ March 2021Cars built May 2016 to July 2020

The communication module may be deactivated

The communication module may be deactivated

Put right by: Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.

DVSA R/2021/08224 vehicles affected in the UK
🏛️ March 2021Cars built February 2017 to March 2020

The software of certain communication modules may not meet specifications

The software of certain communication modules may not meet specifications.

Put right by: Carry out an update to the software of the communication module on affected vehicles.

DVSA R/2021/08336 vehicles affected in the UK
🏛️ December 2020Cars built January 2018 to February 2020

The high voltage wiring harness shield may not permanently withstand the electrical loads that are induced under certain driving profiles

The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles

Put right by: Replace the high-voltage wiring harness on the affected vehicles

DVSA R/2020/3342,377 vehicles affected in the UK
🏛️ November 2020Cars built May 2009 to May 2011

Software update required to improve emissions

Certain specific calibrations of functions must be changed in the engine management of the vehicles

Put right by: Update the diesel engine control unit software and add a supplementary booklet for the operators manual.

DVSA R/2020/285383 vehicles affected in the UK
🏛️ October 2020Cars built March 2017 to September 2018

THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION

On affected vehicles the software of the communication module for the emergency call system does not meet the specification

Put right by: Update the software of the communication module for the emergency call system

DVSA R/2020/2363,127 vehicles affected in the UK
🏛️ October 2020Cars built March 2016 to February 2019

The seat belt warning function does not meet the specification

The seat belt warning function does not meet the specification

Put right by: Activate the correct seat belt warning scenario in the instrument cluster

DVSA R/2020/24090 vehicles affected in the UK
🏛️ October 2020Cars built November 2011 to May 2018

Engine control unit software to be updated

Improve the vehicle emissions via software updates.

Put right by: Update the relevant control units software and if necessary replace the NOx sensors.

DVSA R/2020/243994 vehicles affected in the UK
🏛️ October 2020Cars built October 2008 to January 2013

Certain specific calibrations of functions must be changed in the engine management

Certain specific calibrations of functions must be changed in the engine management of the vehicles

Put right by: Update the diesel engine control unit software

DVSA R/2020/20023,302 vehicles affected in the UK
🏛️ September 2020Cars built March 2016 to October 2018

Electro-chemical processes may create conductive connections inside the electric busbar

Electro-chemical processes might create conductive connections inside the electric busbar.

Put right by: Modify the busbar and install a separate electric line on the affected vehicles.

DVSA R/2020/22611 vehicles affected in the UK
🏛️ August 2020Cars built June 2018 to March 2020

The data documenting the correct mounting of the turbocharger oil feed as well as the oil return line may be missing

The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.

Put right by: To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only

DVSA R/2020/225124 vehicles affected in the UK
🏛️ August 2020Cars built January 2020 to March 2020

The left rear seat backrest lock may not meet specifications

The left rear seat backrest lock might not meet the specifications

Put right by: Replace the left rear seat backrest lock on the affected vehicles.

DVSA R/2020/1971,179 vehicles affected in the UK
🏛️ August 2020Cars built June 2018 to October 2018

Certain front seat belt buckles may not have been manufactured according to specification

A correctly fastened seat belt could be detected as not fastened impairing the restraint system

Put right by: Check the relevant seat belt buckles in the affected vehicles and replace if necessary

DVSA R/2019/37215,652 vehicles affected in the UK
🏛️ August 2020Cars built May 2018 to May 2019

The elastomeric material of the oil feed line to the turbochargers may not meet specifications

The material of the turbocharger oil feed pipe may not meet specification leading to leakage.

Put right by: Replace the oil feed pipe to the turbocharger on affected vehicles.

DVSA R/2020/048434 vehicles affected in the UK
🏛️ July 2020Cars built September 2019 to September 2019

The seatbelt on the front left seat might not have been mounted according to specification.

The seatbelt on the front left seat might not have been mounted according to specification

Put right by: Check the routing of the seatbelt on the front left seat on the affected vehicles and correct it if necessary. If the webbing is damaged the seatbelt will be replaced.

DVSA R/2020/1232 vehicles affected in the UK
🏛️ May 2020Cars built March 2000 to July 2010

The bonding between the glass panel and the sliding roof frame may not meet specifications

The bonding between the glass panel and the sliding roof frame might not meet specifications

Put right by: Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary

DVSA R/2019/45818,132 vehicles affected in the UK
🏛️ October 2019Cars built September 2016 to January 2019

The spoiler on the rear door may have been mounted incorrectly

The spoiler on the rear door might not have been mounted according to specification.

Put right by: Check the mounting of the rear door spoiler on the affected vehicles and rework it if necessary.

DVSA R/2019/32611,130 vehicles affected in the UK
🏛️ October 2019Cars built February 2013 to November 2017

Software update required to improve emissions

Improve the vehicle emissions via software updates.

Put right by: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.

DVSA R/2019/3047,681 vehicles affected in the UK
🏛️ September 2019Cars built February 2017 to July 2019

The software of the radar control unit may not meet specification

; The software of the radar control unit might not meet the specification

Put right by: Update the software of the radar sensor control unit on the affected vehicles.

DVSA R/2019/269294 vehicles affected in the UK
🏛️ September 2019Cars built February 2019 to March 2019

The crankshaft may exhibit surface damages

The durability of the crankshaft might be impaired.

Put right by: Replace the engine on affected vehicles.

DVSA R/2019/25335 vehicles affected in the UK
🏛️ September 2019Cars built June 2012 to November 2017

To achieve an improvement in the emissions via software updates

Improve the vehicle emissions via software updates.

Put right by: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual

DVSA R/2019/25625,647 vehicles affected in the UK
🏛️ May 2019Cars built July 2018 to August 2018

An internal sensor within the electric power steering unit may not have been manufactured to specifications

An internal sensor within the electric power steering unit might not have been manufactured according to specifications.

Put right by: The affected vehicles are to have the steering unit replaced.

DVSA R/2019/04332 vehicles affected in the UK
🏛️ May 2019Cars built June 2018 to October 2018

Switches in certain seat belt buckles may not have been manufactured to specifications

The switches in certain seat belt buckles might not have been manufactured according to specifications.

Put right by: The affected seat belt buckles are to be replaced.

DVSA R/2019/0402,570 vehicles affected in the UK
🏛️ April 2019Cars built May 2016 to August 2018

A reset in the cpc control unit could occur whilst driving

The ECO Start-Stop function may be disabled and cause the vehicle to stall.

Put right by: The affected vehicles are to be recalled and the software updated.

DVSA R/2019/10869 vehicles affected in the UK
🏛️ April 2019Cars built December 2017 to October 2018

A lock nut may be cracked in the steering gear

A lock nut may be cracked in the steering gear.

Put right by: The electric power steering is to be checked and if necessary replaced.

DVSA R/2019/0926,684 vehicles affected in the UK
🏛️ April 2019Cars built November 2015 to November 2016

The air conditioner housing may possibly not have been installed according to specification

The airbag control unit may be damaged.

Put right by: Replace the air bag control unit on affected vehicles.

DVSA R/2018/3085,159 vehicles affected in the UK
🏛️ April 2019Cars built June 2018 to July 2018

Right spoiler on rear door might not have been mounted according to specification

The right spoiler on the rear door might not have been mounted according to specification.

Put right by: The right side spoiler is to be checked and replaced if necessary.

DVSA R/2019/100202 vehicles affected in the UK
🏛️ April 2019Cars built March 2015 to October 2018

A lock nut may be cracked in the steering gear

A lock nut may be cracked in the steering gear.

Put right by: The electric power steering is to be checked and if necessary replaced.

DVSA R/2019/08924 vehicles affected in the UK
🏛️ February 2019Cars built October 2018 to October 2018

Rear spoiler on rear end door may not have been fitted to specification

The rear spoiler could detach from the vehicle completely.

Put right by: The security of the rear spoiler is checked and made safe if necessary.

DVSA R/2018/3549 vehicles affected in the UK
🏛️ January 2019Cars built May 2018 to May 2018

The lock status of the steering coupling was not correctly documented

The lock status of the steering coupling was not correctly documented following assembly.

Put right by: As a precautionary measure on affected vehicles the lock status of the steering coupling will be determined and reworked if necessary.

DVSA R/2019/0044 vehicles affected in the UK
🏛️ January 2019Cars built October 2015 to November 2017

The routing of the fuel feed hose might not meet specifications

Fuel hose might be incorrectly routed with a possibility of chaffing and leakage.

Put right by: Check the routing of the fuel feed hose on affected vehicles and rework it if necessary.

DVSA R/2018/32731,658 vehicles affected in the UK
🏛️ December 2018Cars built April 2017 to June 2018

Front passenger seat occupant classification system calibration may not correspond to the specifications

Incorrect calibration of the front passenger occupant classification system.

Put right by: Replace the seat cushion of the front passenger seat.

DVSA R/2018/296151 vehicles affected in the UK
🏛️ November 2018Cars built October 2016 to January 2018

Faulty routing of sensor hose in front bumper may impair the function of the active hood

The function of the active hood may be impaired.

Put right by: Check the routing of the silicone hose for the active hood and correct if necessary.

DVSA R/2018/253152 vehicles affected in the UK
🏛️ October 2018Cars built October 2017 to November 2017

Child seat isofix mounting support may be incorrect specification

ISOFIX mounting support incorrect specification

Put right by: Replace ISOFIX mounting support on affected vehicles

DVSA R/2018/23216 vehicles affected in the UK
🏛️ August 2018Cars built February 2017 to January 2018

Fault in navigation software

There is a fault in the navigation software on certain E-Class (213) Cars that have SD card navigation.

Put right by: Update the software of the navigation system on affected vehicles.

DVSA R/2018/1696 vehicles affected in the UK
🏛️ August 2018Cars built March 2018 to March 2018

Incorrect underfloor panelling installed

Incorrect engine undertray fitted.

Put right by: Check and replace engine undertray on affected vehicles.

DVSA R/2018/20415 vehicles affected in the UK
🏛️ August 2018Cars built August 2017 to February 2018

Laser welding between backrest rail and backrest metal fitting of front seats may not meet specification

It has been determined that on certain C-Class (205) and E-Class (213) Cars with AMG performance seats the laser welding between the backrest rail and the backrest metal fitting of the driver or passenger seat might not meet the specification. The laser welding between the backrest member and the backrest metal fitting may not withstand the required load values. As a result the fitting may detach from the backrest member. In the case of an accident this could result in a higher occupant load. Due to the delivery scenario the fault can only occur on one side of the seat.

Put right by: As a precautionary measure recall the affected vehicles and check the backrest member and replace if necessary

DVSA R/2018/15846 vehicles affected in the UK
🏛️ August 2018Cars built January 2018 to March 2018

Driver's airbag gas generator housing failure during deployment

On affected vehicles it has been determined that drivers airbags with potentially faulty gas generator housing material may have been installed in vehicles of model series 156 176 246 205 238 & 253. If the material of the gas generator housing fails during airbag deployment in the event of a crash the airbag system would possibly no longer have a restraint effect. In addition separating parts could enter the passenger compartment. This could lead to an increased risk of injury.

Put right by: On affected vehicles replace the drivers airbag

DVSA R/2018/168421 vehicles affected in the UK
🏛️ July 2018Cars built August 2017 to February 2018

Right side of front seat backrests may not lock into place

The seat backrests on the right side of the front seats in the c-class Coupe/Convertible and E-Class Coupe/Convertible may not fully lock.

Put right by: As a precautionary measure the lock of the seat backrest on affected vehicles will be check for operation. Where necessary the backrest will be replaced.

DVSA R/2018/14621,366 vehicles affected in the UK
🏛️ July 2018Cars built June 2011 to June 2017

Electrical wiring in steering assembly may be insufficiently grounded

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy

Put right by: .Affected vehicles will be recalled to be checked to ensure there is sufficient grounding of the steering components.

DVSA R/2018/15410,113 vehicles affected in the UK
🏛️ February 2018Cars built June 2017 to July 2017

Catalytic converter support bracket may be insecure

The screws retaining the catalytic converter bracket on the engine bracket may have an incorrect clench. This could lead to vibration and cause the exhaust to crack.

Put right by: On affected vehicles check screws according to manufacturer's procedures..Depending on findings either replace screws or refer to manufacturer for further guidance

DVSA R/2018/0473 vehicles affected in the UK
🏛️ February 2018Cars built April 2016 to March 2017

Front seat belt tensioners may not function

The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.

Put right by: On affected vehicles replace seatbelts with quality assured units.

DVSA R/2018/010296 vehicles affected in the UK
🏛️ February 2018Cars built November 2011 to July 2017

Electrical wiring in steering assembly may be insufficiently grounded

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Put right by: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

DVSA R/2018/00684,879 vehicles affected in the UK
🏛️ January 2018Cars built August 2016 to April 2017

Seatbelt pretensioner may not operate

Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left or right hand seat belt tensioner in the rear is activated with out squib ignition the belt may not fully restrain the occupant.

Put right by: On affected vehicles replace the left and right hand rear seat belts with a correct version.

DVSA R/2017/3382,599 vehicles affected in the UK
🏛️ November 2017Cars built August 2016 to April 2017

Seatbelt pretensioner may not operate

Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left hand seat belt tensioner in the rear is activated the belt may not fully retrain the occupant.

Put right by: On affected vehicles replace the left rear seat belt with a correct version.

DVSA R/2017/299796 vehicles affected in the UK
🏛️ October 2017Cars built April 2016 to March 2017

Right front seat belt pre-tensioner may not meet specification

The right front seat belt pretensioner may not conform to specification. This may adversely affect it's operation in the event of an accident.

Put right by: Replace the pretensioner on affected vehicles.

DVSA R/2017/253135 vehicles affected in the UK
🏛️ October 2017Cars built August 2016 to April 2017

Rear seat belt pre-tensioners may fail to restrain occupants as intended

The rear seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock functions of the rear seatbelts are not impaired.

Put right by: Recall the 3400 vehicles that are likely to be affected and replace any potentially affected seatbelts with quality assured units.

DVSA R/2017/1563,400 vehicles affected in the UK
🏛️ September 2017Cars built April 2016 to March 2017

Left front seat belt pre-tensioner may not meet specification

The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed the lock function of the pre-tensioners cannot be guaranteed.

Put right by: Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.

DVSA R/2017/14778 vehicles affected in the UK
🏛️ August 2017Cars built August 2015 to June 2016

Steering power assist may deactivate

The connector on the electric power steering control unit may not be properly sealed against water entry. If water enters the control unit the power steering assistance can be lost. The steering assistance not working could increase the risk of collision.

Put right by: Recall the vehicles that are likely to be affected and replace the plug housing of the electric power steering.

DVSA R/2017/1485,121 vehicles affected in the UK
🏛️ July 2017Cars built October 2016 to May 2017

Oil leak from turbocharger feed pipe.

Under certain conditions the oil feed pipe to the turbocharger may leak.Oil may contact hot components and there is a risk of fire.

Put right by: On affected vehicles replace the oil feed line to the turbocharger.

DVSA R/2017/21473 vehicles affected in the UK
🏛️ June 2017Cars built February 2014 to February 2017

Starting current limiter may overload

Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.

Put right by: Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.

DVSA R/2017/09674,444 vehicles affected in the UK
🏛️ June 2017Cars built August 2016 to March 2017

Airbag may not deploy correctly

The propellant mixing ratio in the igniters of the front passenger airbag assembly may not meet specification. If the airbag is required and activated it might not deploy or not completely deploy. This could increase the risk of injury to the occupants.

Put right by: Recall the vehicles that are likely to be affected and replace the front passenger airbag assembly.

DVSA R/2017/1771,034 vehicles affected in the UK
🏛️ June 2017Cars built August 2014 to December 2016

Electric power steering motor defective

Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance.If this happens a warning lamp will illuminate

Put right by: Replace the electric power steering motor on affected vehicles.

DVSA R/2017/15916 vehicles affected in the UK
🏛️ April 2017Cars built January 2004 to March 2017

Faulty control unit may cause vehicle to perform outside specification

Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.

Put right by: Recall the vehicles that are likely to be affected and update the software in the corresponding control units.

DVSA R/2017/12442 vehicles affected in the UK
🏛️ March 2017Cars built July 2016 to July 2016

Steering column switch module may become inoperative

It has been identified that the lever used to select the drive range on the steering column switch module may become inoperative due to possible damage of a circuit board. In the event of this fault occurs then manual selection of the drive range (D R N P) would no longer be possible. The Auto-P function as well as the automatic parking brake will still be available as intended. During manoeuvring the vehicle may not change the drive range as intended by the driver when operating the selector lever during standstill. This could result in an increased risk of a collision/accident.

Put right by: Recall all affected vehicles to replace the steering column switch module.

DVSA R/2017/0843 vehicles affected in the UK
🏛️ March 2017Cars built October 2014 to November 2016

Short circuit may occur

The wiring to the front windscreen washers may not have been correctly routed. This may cause a short circuit and render the wipers in operative.

Put right by: On affected vehicles check wiring and rework where necessary.

DVSA R/2017/04112,633 vehicles affected in the UK
🏛️ March 2017Cars built October 2014 to September 2016

Front airbag may be deactivated

It has been identified that the front passenger seat occupancy weight sensing system control unit may have bee incorrectly installed during assembly. If the passenger seat is placed in the rear/lower position range then it can cause the pressure hose to become kinked which will reclassify the occupant as being a child seat. This will result in the front passenger airbag being deactivated and place the occupant at a higher risk of injury if the vehicle is involved in a frontal collision.

Put right by: Recall all affected vehicles to inspect the pressure pipe. If found to be kinked then the dealer is to contact MB Technical Department to establish the rectification process.

DVSA R/2017/0937,494 vehicles affected in the UK
🏛️ February 2017

Loss of power steering support

It has been identified that the pins within the electric power assisted steering control unit may not have been contact welded correctly. This can result in an open circuit which will lead to a loss of power steering assistance and possible loss of control of the vehicle.

Put right by: Recall all affected vehicles and replace electric power assisted steering.

DVSA R/2017/07328 vehicles affected in the UK
🏛️ December 2016Cars built June 2015 to September 2016

Risk of fire

On certain 6 and 8 cylinder engine vehicles a faulty rear engine compartment panel/bulkhead may have been installed. It is therefore possible that the panel/bulkhead may contact the left exhaust catalytic converter due to insufficient clearance. If the catalytic converter is subjected to high temperatures due to heavy driving conditions i.e. full throttle or towing then there is a risk of the rear engine compartment panel igniting and a vehicle fire ensuing.

Put right by: Recall all affected vehicles to inspect the clearance between the rear engine compartment panel/bulkhead and the exhaust catalytic converter. If the clearance is insufficient then the rear engine compartment panel/bulkhead will be replaced.

DVSA R/2016/27526 vehicles affected in the UK
🏛️ November 2016Cars built October 2015 to August 2016

Vehicle may cut out

The rear bench seat frame may impede the wiring harness connecting the fuel supply pump. This could affect fuel supply and the engine may cut out.

Put right by: On affected vehicles check condition of the wiring harness repair if necessary and reroute.

DVSA R/2016/2554,231 vehicles affected in the UK
🏛️ June 2016Cars built October 2015 to May 2016

Engine may lose power

The subject vehicle could unexpectedly lose drive and coast to a halt with no motive power due to a software issue in the powertrain control unit. In certain circumstances it is possible that the risk of collision is heightened.

Put right by: Recall the vehicles that are likely to be affected and update the software of the power train control unit.

DVSA R/2016/1253,330 vehicles affected in the UK
🏛️ January 2016Cars built October 2015 to November 2015

Risk of fire

The high pressure fuel lines have not been manufactured to the correct specification which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.

Put right by: Recall the vehicles that are likely to be affected and replace the high pressure fuel lines.

DVSA R/2015/2591,327 vehicles affected in the UK
🏛️ December 2015Cars built June 2015 to July 2015

Engine hood may not behave as intended in a collision

The reset mechanism for the dynamic bonnet (for pedestrian protection) might not have been fitted during manufacture. In the event of a head on collision where the dynamic bonnet is triggered the bonnet may not behave as designed thereby putting the vehicle occupants at higher risk of injury.

Put right by: Recall the vehicles that are likely to be affected and check if the bonnet reset mechanism is fitted. Where the reset mechanism is missing fit a reset mechanism.

DVSA R/2015/2391,111 vehicles affected in the UK
🏛️ November 2015Cars built July 2015 to September 2015

Engine may fail

The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs it will lead to a sudden loss of drive thereby increasing the risk of a collision.

Put right by: Recall the vehicles that are likely to be affected and replace the exhaust camshaft.

DVSA R/2015/210395 vehicles affected in the UK
🏛️ August 2015Cars built April 2015 to May 2015

Fire may occur

The engine compartment seal may not be fully secure. There is a possibility that the seal may become dislodged and fall between the engine and the fire wall. If this occurs it is possible for the seal to contact very hot items such as the catalytic converter and a fire to start.

Put right by: Recall the vehicles that are likely to be affected and fit a new seal with fittings.

DVSA R/2015/1713 vehicles affected in the UK
🏛️ July 2015Cars built June 2014 to June 2014

Front seats may not be secured acording to specification

The threaded connections to the rear of the front seats may not have been tightened correctly. In the case of a serious vehicle accident the seat connection may not function as designed resulting in an elevated risk of injury to the occupants.

Put right by: Recall the vehicles that are likely to be affected to check and where necessary correct the torque of the connections at the rear of the front seats.

DVSA R/2015/14910 vehicles affected in the UK
🏛️ March 2015Cars built July 2012 to December 2014

Fire may occur

A seal between bonnet and engine compartment may when the bonnet is opened temporarily stick to the bonnet. If this happens the seal may detach form its fixing and can fall into the gap between engine and partition wall. It is then possible the seal can make contact with the exhaust and under certain conditions catch fire.

Put right by: On affected vehicles install additional clips to retain the seal.

DVSA R/2015/0413,863 vehicles affected in the UK
🏛️ January 2015Cars built February 2014 to November 2014

Oil may leak

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Put right by: On affected vehicles replace the chain tensioner sealing ring.

DVSA R/2014/18261,672 vehicles affected in the UK
🏛️ March 2013

Fuel may leak

The flange of the fuel filter may leak due to a non-compliance in the supplier's production process. Should this occur a fuel odour may arise or fuel escape.

Put right by: Recall the vehicles that are likely to be affected to replace the fuel filter.

DVSA R/2013/031806 vehicles affected in the UK
🏛️ January 2013Cars built August 2011 to December 2011

Engine may cut out

Cracks in the charge air hose may possibly occur. This may subsequently lead to the engine switching to limp-home mode. In rare individual cases the engine shutting off cannot be ruled out.

Put right by: Recall the vehicles that are likely to be affected to replace the charge air hose.

DVSA R/2012/1596,090 vehicles affected in the UK
🏛️ January 2013Cars built April 2012 to June 2012

Airbag may not deploy correctly

During production monitoring Daimler AG became aware that in isolated cases on the E-Class coupe the air of the right windowbag may be able to escape more quickly than intended in the event that this is activated in an accident. In the event of a collision and in extreme cases the strict internal safety requirements of Daimler AG may not be adhered to.

Put right by: Replace the right windowbag as a precautionary measure.

DVSA R/2012/151604 vehicles affected in the UK
🏛️ November 2012Cars built July 2006 to April 2009

Rear-axle suspension level sensor may break

On E Class vehicles without AIRMATIC blocking of the level sensor linkage may occur. In extreme cases this may lead to breakage of the level sensor linkage. The linkage is used to measure the vehicle level via a sensor. If the linkage breaks it is possible the level sensor constantly records a vehicle level that is too low. This leads to a contact pressure rise in both air spring bellows and to hardening of the rear-axle suspension causing a noticeable loss in comfort.

Put right by: Replace the level sensor linkage on these vehicles as a precautionary measure.

DVSA R/2012/1116,650 vehicles affected in the UK
🏛️ January 2012Cars built January 2009 to December 2011

Fuel may leak

Fuel leaks in the plug area of the drain opening may occur at the fuel filter with integrated fuel heaters. Fuel can escape and is noticeable to the customer due to a corresponding diesel odour. The diesel can reach the road and as a result friction between the tyres and road surface may be decreased.

Put right by: Check filter and replace as necessary.

DVSA R/2011/17222,298 vehicles affected in the UK
🏛️ October 2011Cars built November 2010 to April 2011

Steering may become heavy

Power steering assistance may be lost due to an implausible signal occurring in the control unit. The mechanical steering of the vehicle is maintained but greater input from the driver will be required. When the fault occurs warning will be delivered both visually on the vehicle display and audibly via a signal tone.

Put right by: Recall the vehicles that are likely to be affected to replace the electric power steering units.

DVSA R/2011/116316 vehicles affected in the UK

Recall data published by the Driver and Vehicle Standards Agency under the Open Government Licence v3.0. A recall listed here may not apply to every car of this model: the build dates and the registration check are what decide it.

Mercedes-Benz E-Class timing chain, and service intervals

A timing chain has no change interval, which is not the same as lasting for ever. Listen for it on a used E-Class, and check the oil has been changed on time. These are the figures UK specialists work to.

Timing chainChain
W204, W212, W906, 2.1 CDI, OM651
No fixed replacement interval

Rear-mounted timing chain stretches over time, typically at 100,000-150,000 km under normal maintenance. No fixed interval. The tell-tale is a cold-start rattle that disappears after 10-20 seconds. Because the chain sits at the back of the engine, replacement is a major job.

Automatic gearbox oil
7G-TRONIC, 722.9, 7 SPEED
40,000 miles or 4 years, whichever comes first

Mercedes initially claimed 'filled for life', which specialists call marketing over engineering. The recommendation is a fluid and filter change every 40,000 miles to prevent conductor plate failure, a GBP 800-1,200 repair. Some sources suggest 60,000 miles, so the shorter figure is recorded.

Automatic gearbox oil
9G-TRONIC, 725.0, 9 SPEED
60,000 miles or 6 years, whichever comes first

The published figure for the 725.0 is six years or 60,000 miles, whichever comes first. Other sources give the first factory change as roughly 60,000 km (about 37,000 miles) or 6 years, and forum consensus favours servicing at 40,000 miles, so treat 60,000 as the outer limit rather than a target.

Automatic gearbox oil
722.6, 5G-TRONIC, 5 SPEED
40,000 miles

Officially 'sealed for life' but independent specialists recommend ATF (MB 236.14 spec, which supersedes 236.10 and 236.12) and filter changes every 40,000 miles to head off valve body and conductor plate trouble. Capacity is about 7.5 litres. Fitted to most pre-2011 rear-wheel-drive Mercedes including the pre-2010 C, E and SLK.

Always confirm against the vehicle handbook. Intervals vary by engine, and several manufacturers revised theirs after failures in service.

Repair costs are typical UK ranges, not quotes. Actual cost depends on condition and garage.Data last verified: September 2026

Mercedes-Benz E-Class buying questions

What are the most common Mercedes-Benz E-Class problems?

Three stand out. Fuel system: early OM651 engines with Piezo electric injectors are prone to failure (typically 40000 to 80000 miles). Suspension: rear Airmatic air suspension failures are common on Estate models, including airbag splits (typically 40000 to 80000 miles). Suspension: serious rust in the front suspension coil spring perches (typically 80000 to 120000 miles). The full list above is grouped by generation, with typical mileage and a rough repair cost for each.

Which Mercedes-Benz E-Class years should I avoid?

No Mercedes-Benz E-Class year is a write-off, but the W212 (C207 coupe, S212 estate) (2009 to 2016) carries the most serious faults: fuel system, suspension, electrics, engine and bodywork and trim. The W210 (1995 to 2002), W211 (2002 to 2009) and W213 (2016 to 2023) have high-severity faults on record too. Year matters less than whether the specific car has had the known fixes, so check the history for them.

What should I check when viewing a used Mercedes-Benz E-Class?

Ask the seller about the fuel system and suspension faults on this page and whether they have been fixed, with invoices. On the test drive watch for engine repeatedly cutting out, rear of the car sitting low or unevenly and front suspension collapse. Read the MOT history for repeat advisories, then paste the advert into the free check, which reads it against all 25 known faults before you travel. Check a Mercedes-Benz E-Class advert →

Are there any recalls on the Mercedes-Benz E-Class?

The DVSA lists 126 safety recalls for the Mercedes-Benz E-Class issued between 2011 and 2026. The most recent, from June 2026, is "Coolant pump control software". Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. This list is by model, so it cannot tell you whether one particular car has had the work: the free GOV.UK MOT history check shows a recall status from the registration where the manufacturer shares it, and a franchised dealer can check the VIN.

What is the real MPG of a Mercedes-Benz E-Class?

Owners report 41.6 mpg on average across the Mercedes-Benz E-Class engines with data, about 83% of the official combined figure. The gap between official and real-world economy varies a lot by engine, so the Real MPG page lists every engine and generation separately, from 2,811 owner submissions. Mercedes-Benz E-Class Real MPG by engine →

Looking at a Mercedes-Benz E-Class right now? Check the advert before you go and see it.

Where this Mercedes-Benz E-Class fault data comes from

If you used to check the Honest John “Good & Bad” section before the site closed in 2026, this page is where that information now lives. We rebuilt the Mercedes-Benz E-Class owner-report history from the archived Honest John dataset, added our own research, specialist and owner-club sources and DVSA recall data, and we keep it free. Each fault above is badged with its source. The same data feeds our free advert check, which reads a listing against every known fault for the exact engine and year.

CarAdCheck is not affiliated with Honest John or Volkswagen Financial Services. What happened to Honest John, and where each feature lives now.

Before you go and see it

Knowing what a Mercedes-Benz E-Class goes wrong with is half of it. The rest is reading the advert and checking the car's history before you hand any money over.

How to haggle for a used car: negotiate the price with what its records show13 min readHPI check vs carVertical: which is better, and our pick for a UK car9 min readMOT advisories explained: how to check them, and which ones should worry you12 min read
All buyer's guides →

Other Mercedes-Benz models

C-Class23 known faultsA-Class13 known faultsSLK7 known faultsM-Class4 known faults