Known Faults Database

Mercedes-Benz A-Class problems, reliability and years to avoid

If you are considering buying a used Mercedes-Benz A-Class, these are the common problems worth knowing about first. Our garage database tracks 13 known faults for this model, 8 of them rated high severity. Every one below is a repair bill a seller has good reason not to mention.

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Is the Mercedes-Benz A-Class reliable?

The Mercedes-Benz A-Class has 13 known faults in our database across 4 generations, 8 of them rated high severity. The most serious are electrics (repeated failure of the driver instrument display, frequently not switching) and engine (timing chain stretch and leaking hydraulic tensioners on the M270 turbo petrol). None of them makes the car a bad buy on its own; the risk is a seller who knows and says nothing.

That is a count of the faults we hold, not a reliability score. Popular cars get written about more, and a newer generation has had less time to show its faults.

Which Mercedes-Benz A-Class years should you avoid?

No year is a write-off on its own. What matters is which serious faults a given year and engine can have, and whether the car in front of you has had them fixed.

W168, 1998 to 20054 high severity
5 known faults, the serious ones in the fuel system, gearbox, engine, bodywork and trim
W169, 2005 to 20121 high severity
2 known faults, the serious ones in the gearbox
W176, 2012 to 20182 high severity
5 known faults, the serious ones in the engine, electrics
W177, 2018 on1 high severity
1 known fault, the serious ones in the electrics

Years and engines with a serious known fault

  • 2019 to 2020, All models with digital instrument display: repeated failure of the driver instrument display
  • 2012 to 2018, 1.6 / 2.0 Turbo Petrol (M270), e.g. A180/A200/A250, B180/B200/B250, CLA 180/200/250, GLA 180/200/250: timing chain stretch and leaking hydraulic tensioners on the M270 turbo petrol
  • 1998 to 2005, Petrol models: widespread problem of fractured fuel filler pipes
  • 1998 to 2005, All automatic transmissions: automatic transmission failures requiring new transmissions are common
  • 1998 to 2005, All diesel engines: diesel glow plugs have a habit of failing
  • 2004 to 2012, All with CVT automatic (722.8 Autotronic): the 722.8 Autotronic CVT's internal gearbox ECU fails

Each one is set out in full below, with the symptoms, the typical mileage and a rough repair cost.

Generation 1 of 45 known faults · 3 good notes

Mercedes-Benz A-Class W168 (1998 to 2005) problems

OtherHigh severity📝 Editorial

The multi-section sliding steel sunroof is highly prone to failure. If the motor on one side fails, the other motor skews the panels and the whole mechanism seizes up, leading to a very expensive repair.

Rough guide
£1000-2000+

Typical symptoms

  • Sunroof panels skew or jam when opening/closing
  • Sunroof fails to open or close completely
  • Grinding noises from sunroof mechanism

Affected vehicles

Engines:
All variants with multi-section sliding steel sunroof
Typical mileage:
50000-100000 miles
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Fuel SystemHigh severity📝 Editorial

Widespread problem of fractured fuel filler pipes, leading to petrol leaking into the rear of the car if the tank is over-filled. Further reports of fuel pipes weeping at the bulkhead areas on 6-year-old petrol models.

Rough guide
£300-600

Typical symptoms

  • Smell of petrol inside the car, especially after refuelling
  • Visible fuel leaks around the filler neck or rear of the car
  • Fuel gauge inaccuracies

Affected vehicles

Engines:
Petrol models
Typical mileage:
60000-100000 miles
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Transmission/ClutchHigh severity📝 Editorial

Automatic transmission failures requiring new transmissions are common on A-Class models more than 4 years old, with reported costs of £5,000+. This often exceeds the value of the car. There are also reports of loss of power when setting off from standstill, which can be a revised transmission governor or a sticking stop light switch.

Rough guide
£5000+

Typical symptoms

  • Complete loss of drive
  • Car locked in a single gear (e.g., 2nd gear)
  • Loss of power when setting off from standstill
  • Jerking or harsh shifts

Affected vehicles

Engines:
All automatic transmissions
Typical mileage:
40000-80000 miles
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Engine/EmissionsHigh severity📝 Editorial

Diesel glow plugs have a habit of failing and then breaking when garages attempt to remove them, leading to rectification costs of up to £4,500. This is particularly an issue for cars used for repeated short runs from cold.

Rough guide
£500-4500

Typical symptoms

  • Difficulty starting the engine, especially in cold weather
  • Engine misfires or runs rough on startup
  • Glow plug warning light illuminated

Affected vehicles

Engines:
All diesel engines
Typical mileage:
60000-100000 miles
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OtherMedium severity💬 7 owner reports, 2011 to 2018

Significant problems with rust perforation, particularly on door bottoms, tailgates, and A-pillars. This can be due to weld seal failures on hatchbacks or paint rubbing on A-pillars from plastic front wings. Mercedes-Benz may offer goodwill payments but often rejects 'no perforation' warranty claims due to 'external influences'.

Rough guide
£500-3500

Typical symptoms

  • Visible rust bubbles or perforation on door bottoms, tailgate, or A-pillars
  • Paint flaking or bubbling in affected areas
  • Disputes over warranty claims for rust

Affected vehicles

Engines:
All models
Typical mileage:
60000-100000 miles
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What owners like about the W168

3 notes
  • The A-Class came with a three-year mechanical warranty, 30 years of Mobilo roadside assistance, and an anti-corrosion warranty.
  • Mercedes-Benz was rated as Britain's second most claim-free used marque by Motor Warranty Direct in 2002.
  • Models from 2001 to 2003 received an average rating for breakdowns, problems, and faults in a 2003 Which? survey.
Generation 2 of 42 known faults · 8 owner reports · 2 good notes

Mercedes-Benz A-Class W169 (2005 to 2012) problems

Transmission/ClutchHigh severity🔧 Specialist mechanic

The 722.8 Autotronic CVT's internal gearbox ECU fails (speed sensor circuits break down inside the sealed unit), throwing 'Transmission Visit Workshop' on the dash and dropping the car into limp mode with limited or no gear selection. A main dealer fix means a new ECU, valve body and coding at well over 1000 pounds; even specialist ECU rebuilds with fitting typically run 500-1000 pounds. Mileage is no guide to safety here: owner reports have it failing at 27,500, 30,000, 37,538, 43,000, 56,000 and 62,000 miles, and the valve body behind it was reported failing at around 70,000 miles

Rough guide
£600-2000

Typical symptoms

  • 'Transmission Visit Workshop' warning on the dash
  • sudden limp mode or loss of drive
  • harsh or absent gear engagement, stuck in one ratio

Affected vehicles

Engines:
All with CVT automatic (722.8 Autotronic)
Typical mileage:
27000-70000 miles
4 more owner reports back this up
  • August 2019A 2011 A 160 with Autotronic CVT displayed a 'Transmission Consult Workshop' message and lost drive intermittently from 37,538 miles; a gearbox speed sensor module repair cost over £800.
  • June 2014A 2008 A180 Avantgarde with 56,000 miles had an Autotronic CVT transmission failure, showing error codes 0793 and 0722.
  • April 2012An Autotronic CVT transmission failed on a 2007 A170 with 27,500 miles, with a dealer quoting £3,900 to replace it.
  • August 2011Autotronic CVT valve bodies are failing after six years and around 70,000 miles, costing about £1,250 to replace.
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Transmission/ClutchMedium severity📝 Editorial

On diesel manual models that undergo a lot of gear changing, the clutch spline can dry out, leading to 'sticking' in gear if left with the clutch down when stopped. This requires regular greasing or replacement of the clutch assembly.

Rough guide
£300-800

Typical symptoms

  • Clutch pedal feels stiff or sticky
  • Difficulty selecting or disengaging gears
  • Car 'sticks' in gear when clutch is depressed at a standstill

Affected vehicles

Engines:
Diesel manual transmissions
Typical mileage:
40000-80000 miles
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What owners report on the W169

8 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · November 2018A 2011 A-Class had an intermittently sticking driver's window, which would not fully open or close without coaxing.
  • Suspension and steering · February 2018A 2009 A160 Autotronic developed clunking noises from the strut top mounts and bearings.
  • Engine · July 2017A W168 A180CDI experienced a rising engine oil level, possibly due to diesel from failed DPF regeneration.
  • Electrics · November 2015The ignition steering lock module failed on a 2010 A-Class, costing £643.20 to replace.
  • Gearbox and clutch · July 2015The offside front brake caliper on a 2012 A-Class failed at three years old, followed by a driveshaft failure, which was replaced with a used part for £162.50.
  • Electrics · May 2013A 2010 A180 suffered persistent failures of the brake light switches, causing false warning messages.
  • Bodywork · June 2012Blocked drains to the bulkhead vent well can lead to saturation and failure of the satnav system if fitted.
  • Engine · February 2011A flywheel seal failed, requiring engine and transmission removal, resulting in an £1,800 repair bill.

What owners like about the W169

2 notes
  • The A-Class achieved a 5-star NCAP Occupant Crash Safety Rating and a 4-star Child Safety Rating.
  • The A 160 CDI model offers good fuel efficiency with CO2 emissions of just 119 grams per kilometre.
Generation 3 of 45 known faults · 6 owner reports · 1 good note

Mercedes-Benz A-Class W176 (2012 to 2018) problems

Engine/EmissionsHigh severity📝 Editorial

Timing chain stretch and leaking hydraulic tensioners on the M270 turbo petrol. The chain rattles on cold start as the tensioner loses oil pressure; left alone the plastic guides wear, the chain can skip a tooth and throw camshaft timing codes (P0016/P0017 family), and in the worst case the valves contact the pistons. The transverse installation in these front drive cars makes the repair far more labour intensive than on rear drive Mercedes

Rough guide
£Unknown

Typical symptoms

  • metallic rattle from the engine for several seconds on cold start-up
  • engine management light with camshaft timing fault codes
  • rough running or misfire once the chain has jumped

Affected vehicles

Engines:
1.6 / 2.0 Turbo Petrol (M270), e.g. A180/A200/A250, B180/B200/B250, CLA 180/200/250, GLA 180/200/250
Typical mileage:
Unknown miles
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Transmission/ClutchMedium severity🔧 Specialist mechanic

The 7G-DCT dual-clutch automatic suffers low-speed judder and jerky shifts as the wet clutch packs wear, and mechatronic (electrohydraulic control unit) failures that cause delayed engagement, harsh 2nd-3rd shifts, limp mode or loss of drive. Mechatronic replacement is quoted at 1200-1800 pounds by UK specialists; clutch pack replacement is similar. Neglected 40k-mile fluid changes accelerate both

Rough guide
£1200-2500

Typical symptoms

  • shuddering or juddering when pulling away from a stop
  • hesitation or a lurch when setting off, worse when cold
  • clunk into P, N or R, or harsh low-gear shifts
  • gearbox warning and limp mode in advanced cases

Affected vehicles

Engines:
All with 7G-DCT dual-clutch automatic (Getrag 724.0)
Typical mileage:
50000-100000 miles
1 more owner report backs this up
  • January 2014A May 2013 A200 dual-clutch transmission showed a fault with reverse gear and jolted when cold from a standstill.
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OtherMedium severity💬 5 owner reports, 2017 to 2020

Water ingress into the load area and rear footwells is a common problem, caused by failing one-way rear cabin vent flaps. These flaps, located between the load area sides and the rear bumper extensions, allow water splashed by the back wheels to enter the cabin. Repair can be costly, involving bumper removal and sealing.

Rough guide
£500-1500

Typical symptoms

  • Sodden rear footwells or load area
  • Damp carpets in the boot or rear cabin
  • Musty smell inside the car
  • Visible water accumulation in the spare wheel well

Affected vehicles

Engines:
All models
Typical mileage:
40000-80000 miles
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OtherMedium severity💬 1 owner report, 2019

The clearcoat lacquer over red paint finishes (such as 'Juniper Red' and 'Fire Opal Red') has been reported to fail, leading to dulling, peeling, or fading of the paintwork. This is a cosmetic issue but can be expensive to rectify.

Rough guide
£500-1500

Typical symptoms

  • Dulling or fading of red paintwork
  • Clearcoat peeling or flaking, especially on horizontal surfaces
  • Patches of discoloured or chalky paint

Affected vehicles

Engines:
Models with red paint (e.g., Juniper Red, Fire Opal Red)
Typical mileage:
40000-80000 miles
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ElectricalHigh severity🏛️ Official recall

The steering column clock spring breaks and, with the steering airbag wiring insufficiently earthed, can short-circuit and set off the steering wheel airbag unexpectedly. DVSA covers it with seven recall campaigns launched between December 2017 and July 2018 (R/2017/282, R/2018/006, R/2018/055, R/2018/069, R/2018/098, R/2018/130 and R/2018/154), spanning the A-Class, B-Class, C-Class, CLA, E-Class, GLA and GLC built from June 2011 to July 2017. The largest single campaign covers 84,879 cars and the seven campaign totals add up to over 400,000. The work is free and has no time limit, but cars still change hands with it outstanding.

Rough guide
£0 (free safety recall)

Typical symptoms

  • Airbag warning light appearing on the dashboard
  • Unexpected airbag deployment

Affected vehicles

Engines:
All variants
Typical mileage:
All mileages miles
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What owners report on the W176

6 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · June 2018A 2015 A250 4Matic displayed a '4matic unavailable' warning and would not start, with no replacement part available.
  • Engine · February 2018A 2013 A220 AMG with 140,000 miles had starting problems, with an independent garage unable to fix it after a £700 bill.
  • Electrics · January 2018A 2015 A 220 CDI AMG Sport repeatedly entered limp mode with the engine management light on, requiring ECU replacement.
  • Engine · September 2017The turbo on a 2013 A 180 failed at 10,000 miles, and its replacement failed again at 20,000 miles.
  • Electrics · March 2017A new A 180d was delivered with an FM-only radio that constantly lost signal, with a DAB upgrade costing £450.
  • Interior · October 2013A new A 250 AMG suffered from numerous rattles that the Mercedes dealer was unable to fix.

What owners like about the W176

1 note
  • The A-Class achieved a Five Star Euro NCAP rating, with 93% adult protection and 81% child protection.
Generation 4 of 41 known fault · 3 good notes

Mercedes-Benz A-Class W177 (2018 on) problems

ElectricalHigh severity💬 2 owner reports, 2019

Repeated failure of the driver instrument display, frequently not switching on and leaving a black screen. This prevents the driver from viewing essential information such as speed, fuel gauge, and gear selection, posing a safety risk.

Rough guide
£800-1500

Typical symptoms

  • Driver instrument display remains black after starting the car
  • No speed, fuel, or gear information visible
  • Intermittent display functionality

Affected vehicles

Engines:
All models with digital instrument display
Typical mileage:
0-10000 miles
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What owners like about the W177

3 notes
  • The A-Class features a modern interior equipped with the futuristic MBUX multimedia system.
  • The car offers a good driving experience with an excellent ride quality.
  • The 2018 A-Class achieved a five-star Euro NCAP rating, including 96% for adult occupant protection.

Sellers rarely admit these faults outright

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Mercedes-Benz A-Class recalls

Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. These are the 87 DVSA recalls for the A-Class, newest first. They do not tell you whether this particular car has had the work: for that, put the registration into the free GOV.UK MOT history check, which shows a recall status where the manufacturer shares it, or ask a franchised dealer to check the VIN.

🏛️ April 2026Cars built April 2025 to September 2025

SRPC2601 - Interior Door Handle Release

Mercedes-Benz AG has determined that on certain CLA (174 platform) A-Class (177 platform) and GLA (247 platform) vehicles the bowden cable of the release mechanism of one or more doors might not have been properly mounted.

Put right by: As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will check the bowden cables of the doors on the affected vehicles and mount them correctly if necessary.

DVSA R/2026/09819 vehicles affected in the UK
🏛️ April 2025Cars built February 2024 to March 2024

SRPC2503 - Variant of rear axle brake hose

Mercedes-Benz AG has determined that on certain A-Class (177 platform) and CLA (118 platform) vehicles the length of the brake hoses on the rear axle might not meet specifications.

Put right by: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the brake hoses on the rear axle on the affected vehicles and replace them if necessary.

DVSA R/2025/13193 vehicles affected in the UK
🏛️ May 2024Cars built January 2018 to February 2024

SRPC2404 - Backup function of steering software

On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.

Put right by: Update the software of the electric steering on the affected vehicles.

DVSA R/2024/166182,919 vehicles affected in the UK
🏛️ February 2024Cars built September 2012 to March 2018

On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

Put right by: Check the front fixed element of the panoramic sliding sunroof and replace if necessary.

DVSA R/2024/02445 vehicles affected in the UK
🏛️ July 2023Cars built May 2022 to June 2022

On affected vehicles the equipped tyres might not meet the load requirements.

On affected vehicles the equipped tyres might not meet the load requirements.

Put right by: Check and change the tyres if necessary.

DVSA R/2023/19084 vehicles affected in the UK
🏛️ July 2023Cars built May 2019 to July 2019

On affected vehicles the corrosion protection of the integral carrier of the front axle might not be sustained over the lifetime of the vehicle.

On affected vehicles the corrosion protection of the integral carrier of the front axle might not be sustained over the lifetime of the vehicle.

Put right by: Replace the front axle carrier.

DVSA R/2023/1854,148 vehicles affected in the UK
🏛️ March 2023Cars built March 2015 to April 2018

Affected vehicles have an engine control unit software that deviates from the local legal requirements

Affected vehicles have an engine control unit software that deviates from the local legal requirements.

Put right by: Update the diesel engine control unit software.

DVSA R/2023/0622,593 vehicles affected in the UK
🏛️ March 2022Cars built July 2018 to September 2019

A particle in the fuel rail might lead to a leak between the fuel rail and the injector

A particle in the fuel rail might lead to a leak between the fuel rail and the fuel injector.

Put right by: Replace the fuel rail and fuel injectors on the affected vehicles.

DVSA R/2022/06126 vehicles affected in the UK
🏛️ March 2022Cars built December 2019 to November 2021

Bolting on brake caliper housing might not meet specifications

The bolting on the brake caliper housing might not meet torque specifications.

Put right by: Check and if necessary rework the bolting of the brake caliper housings on the affected vehicles.

DVSA R/2022/06217 vehicles affected in the UK
🏛️ January 2022Cars built June 2020 to July 2020

Power supply connection of power steering might have been contaminated with adhesive

On certain vehicles the power supply connection of the electric power steering might have been contaminated with melted adhesive.

Put right by: Check the connection on the affected vehicles and perform repair measures if necessary.

DVSA R/2021/444113 vehicles affected in the UK
🏛️ January 2022Cars built January 2020 to February 2021

Locking pawl spring of the left hand side door locks might not be greased correctly

On certain vehicles with an additional door lock the locking pawl spring of the left side door locks might not be greased according to specifications.

Put right by: Conduct greasing of the locking pawl spring on the affected vehicles.

DVSA R/2021/4372,829 vehicles affected in the UK
🏛️ January 2022Cars built June 2019 to June 2019

The corrosion protection of the high voltage battery housing might not be ensured over the lifetime of the vehicle

On certain vehicles the corrosion protection of the high-voltage battery housing might not be ensured over the lifetime of the vehicle.

Put right by: Check the high-voltage battery of the affected vehicles and if necessary carry out rework measures.

DVSA R/2021/4012 vehicles affected in the UK
🏛️ December 2021Cars built May 2010 to May 2012

Update to improve emissions

As a result of a directive from Germanys Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.

Put right by: Conduct an update to the diesel engine control unit software.

DVSA R/2021/3996,014 vehicles affected in the UK
🏛️ December 2021Cars built June 2012 to July 2013

Update to the diesel engine control unit software to improve the emissions

As a result of a directive from Germanys Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.

Put right by: Conduct an update to the diesel engine control unit software.

DVSA R/2021/40231,414 vehicles affected in the UK
🏛️ December 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/1087 vehicles affected in the UK
🏛️ November 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/376100,780 vehicles affected in the UK
🏛️ October 2021Cars built December 2009 to July 2010

Software update to improve emissions

Nitrogen oxide emissions may not meet requirements.

Put right by: Update the diesel engine control unit software.

DVSA R/2021/292237 vehicles affected in the UK
🏛️ August 2021Cars built July 2013 to October 2019

Vehicles with a panoramic sunroofthe polycarbonate panel may not have been bonded correctly during a prior service repair

The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.

Put right by: Remove the bonded panel and install a new polycarbonate panel if required.

DVSA R/2021/27461 vehicles affected in the UK
🏛️ August 2021Cars built August 2004 to December 2013

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag.

DVSA R/2021/277108,486 vehicles affected in the UK
🏛️ August 2021Cars built August 2004 to December 2013

The driver's air bag may have a chemical change to its propellant over time

The driver's airbag may have a chemical change to its propellant over time.

Put right by: Replace the drivers airbag

DVSA R/2021/27961 vehicles affected in the UK
🏛️ July 2021Cars built November 2016 to February 2017

A bore in the universal joint on the steering shaft might not meet specifications

A bore in the universal joint on the steering shaft might not meet specifications.

Put right by: Check the steering shaft on the affected vehicles and replace it if necessary.

DVSA R/2021/20213,707 vehicles affected in the UK
🏛️ July 2021Cars built April 2019 to May 2019

The bolting of a side crash sensor might not meet specifications

The bolting of a side crash sensor may not meet specifications.

Put right by: Check the bolting of the side crash sensor on the affected vehicles and rework it if necessary.

DVSA R/2021/24619 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/110217,942 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/11916,122 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/120173,208 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/111181,432 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/1287 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/131162,534 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/13220,820 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/133213,330 vehicles affected in the UK
🏛️ May 2021Cars built January 2016 to January 2021

The behaviour of the emergency call system might not meet specifications

The behaviour of the emergency call system might not meet specifications.

Put right by: Update the software of the communication module for the emergency call system.

DVSA R/2021/134325,162 vehicles affected in the UK
🏛️ April 2021Cars built September 2019 to August 2020

The variant of spark plugs installed may not meet specifications

The variant of spark plugs installed may not meet specifications.

Put right by: Replace the spark plugs on the affected vehicles.

DVSA R/2021/0847 vehicles affected in the UK
🏛️ March 2021Cars built May 2016 to July 2020

The communication module may be deactivated

The communication module may be deactivated

Put right by: Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.

DVSA R/2021/08224 vehicles affected in the UK
🏛️ March 2021Cars built February 2017 to March 2020

The software of certain communication modules may not meet specifications

The software of certain communication modules may not meet specifications.

Put right by: Carry out an update to the software of the communication module on affected vehicles.

DVSA R/2021/08336 vehicles affected in the UK
🏛️ February 2021Cars built July 2020 to September 2020

The right handle for attaching the child seat to the isofix bracket may be missing on the rear right seat

The ISOFIX bracket might be missing on the right rear seat.

Put right by: Check the ISOFIX bracket on the affected vehicles and replace it if necessary.

DVSA R/2021/030543 vehicles affected in the UK
🏛️ December 2020Cars built November 2018 to February 2020

The oil level in the dual clutch transmission might not meet specifications

The oil level in the dual clutch transmission might not meet specifications.

Put right by: Check the dual clutch transmission on the affected vehicles and correct the oil level or replace the dual clutch transmission if necessary.

DVSA R/2020/336129 vehicles affected in the UK
🏛️ December 2020Cars built November 2018 to February 2020

The oil level in the dual clutch transmission might noot meet specifications

The oil level in the dual clutch transmission might not meet specifications.

Put right by: Check the dual clutch transmission on the affected vehicles and correct the oil level.

DVSA R/2020/33972 vehicles affected in the UK
🏛️ December 2020Cars built May 2019 to June 2019

The screw connection of the control unit box might not meet the specification

The screw connection of the control unit box might not meet the specification.

Put right by: Check the screw connection on the affected vehicles and correct it if necessary.

DVSA R/2020/33270 vehicles affected in the UK
🏛️ October 2020Cars built December 2019 to January 2020

An electrical contact inside the engine control unit may not meet the specification

An electrical contacting inside the engine control unit might not meet the specification

Put right by: Replace the engine control unit on the affected vehicles

DVSA R/2020/27737 vehicles affected in the UK
🏛️ October 2020Cars built October 2019 to November 2019

VEHICLES MAY BE FILLED WITH THE REFRIGERANT R-134a INSTEAD OF R-1234yf

The air conditioning system on the affected vehicles might erroneously be filled with the incorrect refrigerant

Put right by: Replace the refrigerant in the air conditioning system on the affected vehicles.

DVSA R/2020/23730 vehicles affected in the UK
🏛️ October 2020Cars built October 2019 to June 2020

The oil supply line of the turbocharger may leak

The oil supply line of the turbocharger might leak

Put right by: Check the oil supply line of the turbocharger on the affected vehicles and replace it if necessary

DVSA R/2020/2621,074 vehicles affected in the UK
🏛️ October 2020Cars built March 2017 to September 2018

THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION

On affected vehicles the software of the communication module for the emergency call system does not meet the specification

Put right by: Update the software of the communication module for the emergency call system

DVSA R/2020/2363,127 vehicles affected in the UK
🏛️ September 2020Cars built January 2018 to February 2019

The air conditioning drain hose may be incorrectly installed

Condensation water from the air conditioning might enter the passenger compartment

Put right by: Check the installation of the air conditioning drain hose and correct it if necessary.

DVSA R/2020/22120,536 vehicles affected in the UK
🏛️ September 2020Cars built October 2019 to October 2019

The bolts on the rear axle may not be tightened correctly

The bolts on the rear axle might not be tightened correctly

Put right by: Check the tightening of the bolts on the rear axle on the affected vehicles and correct it if necessary

DVSA R/2020/19811 vehicles affected in the UK
🏛️ July 2020Cars built April 2015 to November 2017

The calibration of the occupant classification system for the passenger seat may not meet the specification

The calibration of the occupant classification system for the passenger seat might not meet the specification.

Put right by: Replace the passenger seat cushion

DVSA R/2019/44675 vehicles affected in the UK
🏛️ July 2020Cars built May 2019 to May 2019

The mounting of the gas line to the gas generator of the inerter system may not meet specifications

The mounting of an argon gas line to generator of the inerter system might not meet specifications.

Put right by: Check the mounting of the gas line to the gas generator on the affected vehicles and rework it if necessary.

DVSA R/2020/134134 vehicles affected in the UK
🏛️ January 2020Cars built October 2018 to October 2018

The glass panel of the sliding roof may not have been bonded correctly

The glass panel of the sliding roof might not have been bonded properly.

Put right by: Replace the glass panel of the panoramic roof on the affected vehicles

DVSA R/2019/4081 vehicles affected in the UK
🏛️ January 2020Cars built October 2018 to November 2018

A weld seam on the height adjustment of the left front seat might be insufficiently welded

A weld seam on the height adjustment of the left front seat might be insufficiently welded

Put right by: Replace the tilt adjuster of the left front seat on the affected vehicles

DVSA R/2019/371380 vehicles affected in the UK
🏛️ December 2019Cars built March 2018 to July 2018

Front seat belt end fitting may not be mounted correctly

Front seat belt may not be mounted correctly

Put right by: Check the bolt connection on the front seat belt end fitting and repair if necessary.

DVSA R/2019/340605 vehicles affected in the UK
🏛️ November 2019Cars built November 2012 to October 2013

The refrigerant used in the air condition system does not meet legal requirements

The refrigerant used in the air conditioning system does not meet legal requirements

Put right by: The air conditioning system will be adapted for the usage of the new refrigerant.

DVSA R/2019/2782,140 vehicles affected in the UK
🏛️ November 2019Cars built January 2012 to October 2013

The refrigerant in the air conditioning system does not meet legal requirements

The refrigerant used in the air conditioning system does not meet legal requirements.

Put right by: The air conditioning system will be adapted for the usage of the new refrigerant.

DVSA R/2019/327624 vehicles affected in the UK
🏛️ November 2019Cars built November 2012 to October 2013

The refrigerant used in the air condition system does not meet legal requirements

The refrigerant used in the air conditioning system does not meet legal requirements.

Put right by: Adapt the air conditioning system for usage of the new refrigerant.

DVSA R/2019/3541,407 vehicles affected in the UK
🏛️ November 2019Cars built August 2018 to September 2019

The four locknuts securing the air bag might be missing

Certain driver airbag modules might not be bolted onto the base plate.

Put right by: Check the driver airbag on the affected vehicles and replace it if necessary.

DVSA R/2019/3372,345 vehicles affected in the UK
🏛️ October 2019Cars built April 2019 to April 2019

The rear right wheel carrier might have been manufactured outside specification

The rear right wheel carrier might have been manufactured outside specification.

Put right by: Check the rear right wheel carrier on the affected vehicles and replace it if necessary.

DVSA R/2019/282246 vehicles affected in the UK
🏛️ September 2019Cars built February 2017 to July 2019

The software of the radar control unit may not meet specification

; The software of the radar control unit might not meet the specification

Put right by: Update the software of the radar sensor control unit on the affected vehicles.

DVSA R/2019/269294 vehicles affected in the UK
🏛️ September 2019Cars built January 2018 to July 2018

The protective tinplate underneath the spare wheel recess might tear in the outer areas.

The protective tinplate underneath the spare wheel recess might tear

Put right by: Replace the protectuve tinplate on the affected vehicles

DVSA R/2019/293326 vehicles affected in the UK
🏛️ September 2019Cars built November 2012 to October 2013

Air condition system refridgerant does not meet requirements

The refrigerant used in the air condition system does not meet legal requirements.

Put right by: The air conditioning system to be adapted for the usage of the new refrigerant (R1234yf).

DVSA R/2019/2217,516 vehicles affected in the UK
🏛️ September 2019Cars built February 2019 to March 2019

The crankshaft may exhibit surface damages

The durability of the crankshaft might be impaired.

Put right by: Replace the engine on affected vehicles.

DVSA R/2019/25335 vehicles affected in the UK
🏛️ July 2019Cars built July 2018 to February 2019

The software of the transmission control unit might not meet specification.

Under certain circumstances it might not be possible to shift into Drive or Reverse mode.

Put right by: Update the transmission control unit software of the affected vehicles.

DVSA R/2019/2171,209 vehicles affected in the UK
🏛️ April 2019Cars built May 2016 to August 2018

A reset in the cpc control unit could occur whilst driving

The ECO Start-Stop function may be disabled and cause the vehicle to stall.

Put right by: The affected vehicles are to be recalled and the software updated.

DVSA R/2019/10869 vehicles affected in the UK
🏛️ April 2019Cars built July 2018 to February 2019

The driver might temporarily not be able to deactivate the high beam with the high beam lever.

The driver might temporarily not be able to deactivate the high beam with the high beam lever.

Put right by: The software is to be updated on affected vehicles.

DVSA R/2019/105957 vehicles affected in the UK
🏛️ April 2019Cars built August 2018 to December 2018

The locknuts securing the airbag might be insufficiently tightened

One or more of the four locknuts securing the drivers airbag might be insufficiently tightened.

Put right by: Replace the driver airbag of affected vehicles.

DVSA R/2019/0973 vehicles affected in the UK
🏛️ March 2019Cars built March 2018 to November 2018

Brake hose may leak brake fluid

Shock absorbers that are too long may have been installed. As a result the brake hoses may be under too much tension.

Put right by: The rear axle shock absorbers and rear axle brake hoses are to be checked and replaced if necessary.

DVSA R/2019/0932,476 vehicles affected in the UK
🏛️ March 2019Cars built April 2018 to June 2018

Starter wiring harness flat conductor may not have been routed correctly

The flat conductor of the starter wiring harness might not have been routed according to specifications.

Put right by: On affected vehicles the flat conductor will be checked and replaced if necessary.

DVSA R/2019/07641 vehicles affected in the UK
🏛️ February 2019Cars built June 2018 to August 2018

A designed perforation in the dashboard may not match the current specification. the airbag could be damaged as it opens

On the front passenger airbag deployment the airbag could be damaged as it opens.

Put right by: The affected vehicles are to be recalled and the dashboard replaced.

DVSA R/2019/0212 vehicles affected in the UK
🏛️ January 2019Cars built May 2018 to August 2018

The locks of the right and/or left seat backrest will not be able to lock

The locks of the right and/or left seat backrest may not be able to lock.

Put right by: The seat backrest locks will be checked and replaced if necessary.

DVSA R/2019/0037 vehicles affected in the UK
🏛️ October 2018Cars built September 2017 to August 2018

Multibeam LED headlamp control unit coding may not correspond with specifications

Multi beam LED Headlamp control units may not correspond with the specifications.

Put right by: On affected vehicles recode the control units of the headlamps and LED matrix on the left & right.

DVSA R/2018/250449 vehicles affected in the UK
🏛️ August 2018Cars built January 2018 to April 2018

Communication module software incorrect specification for emergency call system

Emergency call software not to specification

Put right by: Update software on affected vehicles

DVSA R/2018/2039 vehicles affected in the UK
🏛️ August 2018Cars built January 2018 to March 2018

Driver's airbag gas generator housing failure during deployment

On affected vehicles it has been determined that drivers airbags with potentially faulty gas generator housing material may have been installed in vehicles of model series 156 176 246 205 238 & 253. If the material of the gas generator housing fails during airbag deployment in the event of a crash the airbag system would possibly no longer have a restraint effect. In addition separating parts could enter the passenger compartment. This could lead to an increased risk of injury.

Put right by: On affected vehicles replace the drivers airbag

DVSA R/2018/168421 vehicles affected in the UK
🏛️ June 2018Cars built September 2017 to March 2018

Missing welding points at both front side members

It has been determined that the A-Class 177 might have some missing welding points in the area of both front side members. It is possible that due to a deviation in the internal production process a couple of welding points could not have been set.

Put right by: If these welding points are not present the structural behaviour would be impaired in the event of a crash. In this case an increased risk of injury for the passengers cannot be excluded. As a precautionary measure recall the affected vehicles and check the welding points and rework if necessary.

DVSA R/2018/1672 vehicles affected in the UK
🏛️ June 2018Cars built November 2011 to July 2017

Electrical wiring in steering assembly may be insufficiently grounded

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Put right by: Affected vehicles will be recalled to establish sufficient grounding of the steering components

DVSA R/2018/13078,608 vehicles affected in the UK
🏛️ May 2018Cars built November 2011 to July 2017

Steering components may be insufficiently grounded

It has been determined that the steering airbag electrical components are insufficiently grounded. Failure of the steering column module clock spring could result in an inadvertent deployment of the driver airbag which may cause risk of injury to the driver and an increased risk of a potential collision.

Put right by: On affected vehicles the manufacturer will fit a contact bridge to the outer race of the steering column top bearing which will provide correct grounding.

DVSA R/2018/09874,329 vehicles affected in the UK
🏛️ April 2018Cars built November 2011 to July 2017

Electrical wiring in steering assembly may be insufficiently grounded

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Put right by: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

DVSA R/2018/06967,027 vehicles affected in the UK
🏛️ February 2018Cars built May 2017 to May 2017

Bonding of the windshield may be inadequate

The bonding of the windshield in the lower area may not correspond to the specification. During a collision the bonding may fail and the windscreen may detach. This could have an adverse affect on the effectiveness of the passenger airbag.

Put right by: On affected vehicles check bonding and if necessary replace windscreen.

DVSA R/2018/02040 vehicles affected in the UK
🏛️ December 2017Cars built November 2011 to July 2017

Electrical wiring in steering assembly may be insufficiently grounded

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Put right by: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

DVSA R/2017/28246,093 vehicles affected in the UK
🏛️ June 2017Cars built February 2014 to February 2017

Starting current limiter may overload

Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.

Put right by: Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.

DVSA R/2017/09674,444 vehicles affected in the UK
🏛️ June 2017Cars built August 2016 to March 2017

Airbag may not deploy correctly

The propellant mixing ratio in the igniters of the front passenger airbag assembly may not meet specification. If the airbag is required and activated it might not deploy or not completely deploy. This could increase the risk of injury to the occupants.

Put right by: Recall the vehicles that are likely to be affected and replace the front passenger airbag assembly.

DVSA R/2017/1771,034 vehicles affected in the UK
🏛️ June 2017Cars built April 2011 to April 2013

Vacuum line brake booster may break

The connection fitting of the vacuum line to the brake booster is not to specification and my not be durable. If the connection fails the brake booster will no longer be supplied with vacuum. After a few brake applications the driver will have to apply additional pressure to the brake pedal to gain the appropriate braking effect.

Put right by: Recall the vehicles that are likely to be affected and replace the vacuum line on the brake booster with a quality assured component.

DVSA R/2017/1794,787 vehicles affected in the UK
🏛️ September 2016Cars built October 2015 to November 2015

Vehicle may stall

A potentially faulty weld between the plate carrier and the hub of a clutch could be faulty/cracked and could fail. This can cause limp-home mode to be adopted or all drive to be lost. As a result the risk of a collision is heightened.

Put right by: Recall the vehicles that are likely to be affected and replace the dual clutch of the transmission.

DVSA R/2016/12438 vehicles affected in the UK
🏛️ January 2016Cars built October 2015 to November 2015

Risk of fire

The high pressure fuel lines have not been manufactured to the correct specification which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.

Put right by: Recall the vehicles that are likely to be affected and replace the high pressure fuel lines.

DVSA R/2015/2591,327 vehicles affected in the UK
🏛️ November 2015Cars built July 2015 to September 2015

Engine may fail

The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs it will lead to a sudden loss of drive thereby increasing the risk of a collision.

Put right by: Recall the vehicles that are likely to be affected and replace the exhaust camshaft.

DVSA R/2015/210395 vehicles affected in the UK
🏛️ August 2015Cars built September 2014 to November 2014

Front passenger airbag may not deploy

Certain fuses in the passenger's footwell may not have been fitted correctly. This may adversely affect the instrument cluster windscreen wipers and the passenger seat occupancy recognition system. In certain conditions this may cause the passenger's air bag not to deploy in an accident.

Put right by: On affected vehicles check fuses and if necessary replace fuse box.

DVSA R/2015/1451,028 vehicles affected in the UK
🏛️ July 2015Cars built September 2011 to June 2013

Possibility of loss of drive

The drive shaft and the hub of the outer joint may separate. In very rare cases it cannot be excluded that the vehicle stops. The steering and braking system remain fully available to the driver.

Put right by: Recall the vehicles that are likely to be affected to replace the snap ring both sides together with the respective outboard boots on the affected vehicles.

DVSA R/2015/0993,890 vehicles affected in the UK
🏛️ January 2015Cars built February 2014 to November 2014

Oil may leak

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Put right by: On affected vehicles replace the chain tensioner sealing ring.

DVSA R/2014/18261,672 vehicles affected in the UK
🏛️ October 2013Cars built June 2013 to July 2013

Driver and passenger backrest may become insecure

On certain models fitted with the AMG seats it is possible that if the vehicle is involved in a side impact during very cold conditions below freezing the side cover for the back-rest member could become loose and cause injury.

Put right by: Recall all affected vehicles and replace the side cover with new replacement item.

DVSA R/2013/10059 vehicles affected in the UK
🏛️ May 2013Cars built June 2012 to December 2012

Airbag may not perform correctly in a collsion

The laser perforation of the instrument panel (i.e. the predetermined fracture point intended for the unfolding of an airbag from the inside) for the front passenger airbag may not have been performed correctly. If this is the case in the event of a serious frontal collision during which the triggering threshold of the front passenger airbag is reached it is possible that this may not unfold as intended and correspondingly not offer its full protective potential.

Put right by: Recall the vehicles that are likely to be affected to check and where necessary replace the instrument panel.

DVSA R/2013/053111 vehicles affected in the UK
🏛️ May 2012Cars built February 2011 to June 2011

Transmission may not operate correctly

A frictional connection (clutch within the gearbox) may go out of tolerance and produce a chattering noise. This will be followed by a warning message appearing in the instrument cluster and symptoms similar to a slipping clutch.

Put right by: Recall the vehicles that are likely to be affected to check the thrust link belt of the continuously variable transmission. Where necessary the transmission will be replaced.

DVSA R/2012/06351 vehicles affected in the UK

Recall data published by the Driver and Vehicle Standards Agency under the Open Government Licence v3.0. A recall listed here may not apply to every car of this model: the build dates and the registration check are what decide it.

Mercedes-Benz A-Class cambelt or timing chain, and service intervals

An overdue cambelt is the most expensive thing a seller can fail to mention on a used A-Class. These are the figures UK specialists work to.

Timing belt (cambelt)Belt
1.5 DCI, 1.5 CDI, OM607, K9K
60,000 miles or 5 years, whichever comes first

Renault-sourced engine, and the engine maker's guidance is the shorter one: Renault specifies the belt at 60,000 miles or 5 years, whichever comes first, while a Mercedes dealer schedule quoted 100,000 miles / 5 years and was later revised to 124,000 miles / 10 years. The 60,000-mile Renault figure is recorded. Rubber degrades with age so the 5-year limit is the critical one.

Timing chainChain
M270, M274, 1.6 TURBO, W176, W246
No fixed replacement interval

Dual-stage chain system: an upper cam chain plus a lower oil-pump and balance-shaft chain. Cam phasers (Y49/1, Y49/2) wear from around 60,000-80,000 km giving a cold-start tick; chain and guide wear shows from about 80,000 km on urban short-trip cars but 120,000-140,000 km on motorway cars. A metallic cold-start rattle needs prompt attention. The M274 DE16 is the longitudinal C-Class version of the same 1.6.

Always confirm against the vehicle handbook. Intervals vary by engine, and several manufacturers revised theirs after failures in service.

Repair costs are typical UK ranges, not quotes. Actual cost depends on condition and garage.Data last verified: September 2026

Mercedes-Benz A-Class buying questions

What are the most common Mercedes-Benz A-Class problems?

Three stand out. Electrics: repeated failure of the driver instrument display, frequently not switching (typically 0 to 10000 miles). Engine: timing chain stretch and leaking hydraulic tensioners on the M270 turbo petrol. Fuel system: widespread problem of fractured fuel filler pipes (typically 60000 to 100000 miles). The full list above is grouped by generation, with typical mileage and a rough repair cost for each.

Which Mercedes-Benz A-Class years should I avoid?

No Mercedes-Benz A-Class year is a write-off, but the W168 (1998 to 2005) carries the most serious faults: fuel system, gearbox, engine and bodywork and trim. The W176 (2012 to 2018), W177 (2018 on) and W169 (2005 to 2012) have high-severity faults on record too. Year matters less than whether the specific car has had the known fixes, so check the history for them.

What should I check when viewing a used Mercedes-Benz A-Class?

Ask the seller about the electrics, engine and fuel system faults on this page and whether they have been fixed, with invoices. On the test drive watch for driver instrument display remains black after starting the car, metallic rattle from the engine for several seconds on cold start-up and smell of petrol inside the car, especially after refuelling. Read the MOT history for repeat advisories, then paste the advert into the free check, which reads it against all 13 known faults before you travel. Check a Mercedes-Benz A-Class advert →

Are there any recalls on the Mercedes-Benz A-Class?

The DVSA lists 87 safety recalls for the Mercedes-Benz A-Class issued between 2012 and 2026. The most recent, from April 2026, is "SRPC2601 - Interior Door Handle Release". Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. This list is by model, so it cannot tell you whether one particular car has had the work: the free GOV.UK MOT history check shows a recall status from the registration where the manufacturer shares it, and a franchised dealer can check the VIN.

What is the real MPG of a Mercedes-Benz A-Class?

Owners report 45.5 mpg on average across the Mercedes-Benz A-Class engines with data, about 83% of the official combined figure. The gap between official and real-world economy varies a lot by engine, so the Real MPG page lists every engine and generation separately, from 1,194 owner submissions. Mercedes-Benz A-Class Real MPG by engine →

Looking at a Mercedes-Benz A-Class right now? Check the advert before you go and see it.

Where this Mercedes-Benz A-Class fault data comes from

If you used to check the Honest John “Good & Bad” section before the site closed in 2026, this page is where that information now lives. We rebuilt the Mercedes-Benz A-Class owner-report history from the archived Honest John dataset, added our own research, specialist and owner-club sources and DVSA recall data, and we keep it free. Each fault above is badged with its source. The same data feeds our free advert check, which reads a listing against every known fault for the exact engine and year.

CarAdCheck is not affiliated with Honest John or Volkswagen Financial Services. What happened to Honest John, and where each feature lives now.

Before you go and see it

Knowing what a Mercedes-Benz A-Class goes wrong with is half of it. The rest is reading the advert and checking the car's history before you hand any money over.

All buyer's guides →

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