Known Faults Database

Mercedes-Benz GLC Common Problems & Known Faults (UK)

If you are considering buying a used Mercedes-Benz GLC, there are several major reliability issues worth knowing about first. Our garage database tracks 2 known faults for this model, 1 of them rated high severity. Every one below is a repair bill a seller has good reason not to mention.

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Mercedes-Benz GLC W205 / X253 (2014-2019) problems

SteeringLow severity📝 Editorial

Severe 'crabbing' or skipping of the front tires on full steering lock in cold weather

Rough guide
£200-800

Typical symptoms

  • loud clunking from front wheels on full lock (parking)
  • front end feeling like it is skipping across the road surface
  • rapid uneven front tire wear

Affected vehicles

Engines:
All (particularly AMG Line and 4Matic)
Typical mileage:
0-50000 miles
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Mercedes-Benz GLC C117 (2013-2018) (2011-2017) problems

ElectricalHigh severity💬 Owner reports

A broken steering column spring, coupled with insufficiently earthed wiring, may lead to a short circuit and inadvertent deployment of the driver's airbag. This was subject to a voluntary recall by Mercedes-Benz.

Rough guide
£0 (free safety recall)

Typical symptoms

  • Airbag warning light appearing on the dashboard
  • Unexpected airbag deployment

Affected vehicles

Engines:
All variants
Typical mileage:
All mileages miles
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Mercedes-Benz GLC service intervals: cambelt, chain and gearbox oil

An overdue cambelt is the most expensive thing a seller can fail to mention on a used GLC. These are the figures UK specialists work to.

Automatic gearbox oil
7G-TRONIC, 722.9, 7 SPEED
40,000 miles or 4 years, whichever comes first

Mercedes initially claimed 'filled for life', which specialists call marketing over engineering. The recommendation is a fluid and filter change every 40,000 miles to prevent conductor plate failure, a GBP 800-1,200 repair. Some sources suggest 60,000 miles, so the shorter figure is recorded.

Automatic gearbox oil
9G-TRONIC, 725.0, 9 SPEED
60,000 miles or 6 years, whichever comes first

The published figure for the 725.0 is six years or 60,000 miles, whichever comes first. Other sources give the first factory change as roughly 60,000 km (about 37,000 miles) or 6 years, and forum consensus favours servicing at 40,000 miles, so treat 60,000 as the outer limit rather than a target.

Timing chainChain
OM654, W213, W205, W206, 2.0 D
No fixed replacement interval

Chain driven and generally more robust than the OM651 it replaced, but tensioner and guide wear is documented. No fixed interval; specialists advise checking the chain at 100,000-150,000 km (roughly 60,000-90,000 miles) if it rattles. A rattle on cold start is the warning sign.

Always confirm against the vehicle handbook. Intervals vary by engine, and several manufacturers revised theirs after failures in service.

Repair costs are typical UK ranges, not quotes. Actual cost depends on condition and garage.Data last verified: September 2026

Where this Mercedes-Benz GLC fault data comes from

If you used to check the Honest John “Good & Bad” section before the site closed in 2026, this page is where that information now lives. We rebuilt the Mercedes-Benz GLC owner-report history from the archived Honest John dataset, added our own research, specialist and owner-club sources and DVSA recall data, and we keep it free. Each fault above is badged with its source. The same data feeds our free advert check, which reads a listing against every known fault for the exact engine and year.

CarAdCheck is not affiliated with Honest John or Volkswagen Financial Services. What happened to Honest John, and where each feature lives now.

Before you go and see it

Knowing what a Mercedes-Benz GLC goes wrong with is half of it. The rest is reading the advert and checking the car's history before you hand any money over.

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