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Known Faults Database

Nissan Qashqai problems, reliability and years to avoid

If you are considering buying a used Nissan Qashqai, these are the common problems worth knowing about first. Our garage database tracks 27 known faults for this model, 14 of them rated high severity. Every one below is a repair bill a seller has good reason not to mention.

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Is the Nissan Qashqai reliable?

The Nissan Qashqai has 27 known faults in our database across 2 generations, 14 of them rated high severity. The most serious are gearbox (widespread reports of Xtronic CVT transmission failure, often leading to juddering) and gearbox (premature clutch and dual mass flywheel (DMF) failure, often at low mileages). None of them makes the car a bad buy on its own; the risk is a seller who knows and says nothing.

That is a count of the faults we hold, not a reliability score. Popular cars get written about more, and a newer generation has had less time to show its faults.

Which Nissan Qashqai years should you avoid?

No year is a write-off on its own. What matters is which serious faults a given year and engine can have, and whether the car in front of you has had them fixed.

J10, 2007 to 20136 high severity
10 known faults, the serious ones in the gearbox, engine
J11, 2013 to 20218 high severity
17 known faults, the serious ones in the gearbox, brakes, engine, electrics

Years and engines with a serious known fault

  • 2009 to 2014, All Xtronic CVT Automatics: widespread reports of Xtronic CVT transmission failure
  • 2014 to 2019, Manual transmission (1.2 DIG-T, 1.6 DIG-T): premature clutch and dual mass flywheel (DMF) failure, often at low mileages
  • 2015 to 2019, 1.6 DIG-T Manual: premature clutch and dual mass flywheel (DMF) failure on 1.6 DIG-T manual
  • 2009 to 2017, Manual Transmission (various engines): premature failure of the dual mass flywheel (DMF) and clutch assembly
  • 2007 to 2014, 1.5 dCi (K9K): timing belt failure, sometimes caused by a failed auxiliary belt lodging
  • 2016 to 2018, All with Electromechanical Handbrake: the electromechanical handbrake can fail to release quickly enough

Each one is set out in full below, with the symptoms, the typical mileage and a rough repair cost.

Generation 1 of 210 known faults · 29 owner reports · 4 good notes

Nissan Qashqai J10 (2007 to 2013) problems

Engine/EmissionsMedium severity📝 Editorial

DPF blockages and EGR valve failures due to short journey use, plus premature timing belt failure if intervals are ignored

Rough guide
£500-1200

Typical symptoms

  • red or yellow DPF warning light
  • limp mode
  • poor fuel economy

Affected vehicles

Engines:
1.5 dCi (K9K)
Typical mileage:
50000-90000 miles
1 more owner report backs this up
  • August 2017A 2010 Qashqai 1.5 dCi required a new DPF and EGR valve at 90,000 miles, costing £1384 for parts and labour.
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Transmission/ClutchHigh severity💬 12 owner reports, 2014 to 2017

Widespread reports of Xtronic CVT transmission failure, often leading to juddering, loss of drive, limp mode, or complete breakdown. Failures reported from low mileage and just outside warranty. Repair costs are very high.

Rough guide
£3500-7500

Typical symptoms

  • Juddering or shaking during acceleration or at low speeds
  • Loss of power or limp mode
  • Unusual noises from the transmission (whining, grinding)
  • Engine revs rising without corresponding increase in speed

Affected vehicles

Engines:
All Xtronic CVT Automatics
Typical mileage:
16000-76000 miles
8 more owner reports back this up
  • July 2022A 2012 Qashqai with 54,000 miles experienced CVT gearbox failure, with a reconditioned replacement transmission quoted at £3,600.
  • April 2019A 2013 Qashqai experienced juddering from its CVT transmission; a reconditioned unit cost £2,856 after a 50% goodwill contribution from Nissan.
  • March 2019A 2013 Qashqai 1.6 CVT automatic failed in forward gears at 43,000 miles, requiring a £3,500 reconditioning by a specialist garage.
  • November 2018A failed bearing was reported in the CVT transmission of a 2012 Nissan Qashqai 1.6.
  • October 2018A 2012 Nissan Qashqai's CVT transmission failed at 16,000 miles due to oil starvation, requiring a new transmission at £7,500.
  • August 2018The CVT of a 2013 Qashqai 1.6 CVT automatic at 62,000 miles sometimes juddered when starting or ascending hills.
  • August 2018The CVT transmission of a 2012 Nissan Qashqai 1.6 began to judder slightly during operation.
  • April 2018A 2012 Nissan Qashqai experienced failed CVT transmission, with a dealer quoting £4,000 for replacement.
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SuspensionMedium severity💬 3 owner reports, 2012

Rattles from the rear suspension, often due to softening damper bushings. This was a standard fault rectified with the December 2009 facelift.

Rough guide
£300-600

Typical symptoms

  • Loud rattling noise from the rear of the car, especially over bumps
  • Poor ride quality from the rear
  • MoT failure due to corroded or failed rear dampers

Affected vehicles

Engines:
All
Typical mileage:
10000-50000 miles
1 more owner report backs this up
  • December 2017The rear dampers of an 89,000-mile 2007 Qashqai corroded at the base, requiring replacement at £500 per side.
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Engine/EmissionsMedium severity📝 Editorial

On early 1.5 dCi (K9K) engines a sticking EGR valve that stays shut raises exhaust temperatures. That can ruin the turbo bearings and let engine oil into the intake, where the engine can run on its own oil until it stalls or fails. A turbo replaced without replacing the EGR valve tends not to last.

Rough guide
£Unknown

Typical symptoms

  • Rough running or hesitation
  • Loss of power
  • Engine management light illuminated
  • Whining or grinding noise from the turbocharger

Affected vehicles

Engines:
1.5 dCi (K9K)
Typical mileage:
Unknown miles
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Transmission/ClutchHigh severity💬 2 owner reports, 2013

Premature failure of the rear differential on 4WD models, even without towing. Nissan's goodwill contributions varied significantly.

Rough guide
£1200-3200

Typical symptoms

  • Loud whining or grinding noise from the rear of the vehicle
  • Clunking or banging noises when accelerating or decelerating
  • Vibration felt through the floor
  • Loss of 4WD capability

Affected vehicles

Engines:
2.0 dCi / 2.0 Petrol 4WD
Typical mileage:
35000-40000 miles
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OtherMedium severity💬 1 owner report, 2013

Air conditioning condenser matrix is prone to corrosion, causing fins to crumble and leaks to develop after about 4 years. This leads to loss of refrigerant and ineffective air conditioning.

Rough guide
£500-900

Typical symptoms

  • Air conditioning blows warm air
  • System requires frequent re-gassing
  • Visible corrosion or damage to the condenser fins

Affected vehicles

Engines:
All
Typical mileage:
40000-70000 miles
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Engine/EmissionsHigh severity💬 3 owner reports, 2013 to 2017

Potential crankshaft and main bearing failure under severe driving conditions, leading to engine damage. Nissan extended the warranty on the 2.0 dCi engine to 4 years to cover this problem and issued a recall/TSB to address it, sometimes by reprogramming the ECU to reduce power/torque.

Rough guide
£3500-10500

Typical symptoms

  • Acrid burning smell from the engine
  • Engine stalling
  • Distinct tapping or rattling noise from the engine
  • Significantly reduced power and torque after a 'fix'

Affected vehicles

Engines:
2.0 dCi (M9R)
Typical mileage:
40000-70000 miles
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Engine/EmissionsHigh severity📝 Editorial

Cracked cylinder heads have been reported on the 1.6 petrol engine, which the Qashqai shares with the Juke, and the report described the problem as becoming common on both models. The car in that report was a Juke 1.6 petrol whose head was found cracked at 29,000 miles; no Qashqai owner report gave details.

Rough guide
£Unknown

Typical symptoms

  • Engine overheating
  • Loss of coolant without visible leaks
  • White smoke from the exhaust
  • Rough running or misfires

Affected vehicles

Engines:
1.6 Petrol (HR16DE)
Typical mileage:
Unknown miles
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Transmission/ClutchHigh severity💬 5 owner reports, 2012 to 2017

Premature failure of the dual mass flywheel (DMF) and clutch assembly, leading to expensive repair bills. Multiple reports across various engines, with some cars experiencing repeated clutch failures.

Rough guide
£1100-3000

Typical symptoms

  • Clutch slipping, especially under acceleration
  • Juddering or vibration when pulling away or changing gears
  • Difficulty selecting gears
  • Loud knocking or rattling noise from the gearbox area

Affected vehicles

Engines:
Manual Transmission (various engines)
Typical mileage:
20000-60000 miles
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Engine/EmissionsHigh severity💬 5 owner reports, 2013 to 2015

Timing belt failure, sometimes caused by a failed auxiliary belt lodging in the timing belt, leading to catastrophic engine damage. Nissan reportedly issued a TSB for 1.5 dCi models up to August 2010 to address this.

Rough guide
£3000-5500

Typical symptoms

  • Sudden loss of engine power and engine stopping
  • Loud banging or grinding noise from the engine
  • Engine will not restart
  • Auxiliary belt fraying or snapping

Affected vehicles

Engines:
1.5 dCi (K9K)
Typical mileage:
38000-65000 miles
1 more owner report backs this up
  • June 2017The timing belt failed on a 2012 Qashqai 1.5 dCi at 45,000 miles, leading to engine damage.
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What owners report on the J10

29 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Engine · November 2019A 2011 Qashqai 1.5 dCi with 54,000 miles suffered intermittent misfiring, sometimes entering limp mode, with diagnostics indicating injector malfunctions.
  • Suspension and steering · July 2019Front suspension arm bushes on a 2011 Nissan Qashqai failed on both sides, then failed again 8,000 miles after the initial repair.
  • Engine · February 2019A 2012 Qashqai 1.5 dCi suddenly lost power, illuminating the engine management light, due to a split pipe connected to the turbo.
  • Fuel system · January 2019A 2010 Qashqai 2.0 CVT had its transmission replaced under warranty, after which fuel consumption increased from 32-33mpg to 26-27mpg.
  • Suspension and steering · December 2018A 2011 Qashqai 1.5 diesel showed power steering failure symptoms, despite the dealer denying it was part of a 2012 recall.
  • Engine · November 2018The turbo boost inlet pipe cracked on a 2013 Qashqai 1.5 dCi at 70,000 miles, later showing a DPF restriction fault code.
  • Engine · November 2018The oil pump of a 2012 Qashqai 1.5 dCi failed at 48,000 miles, causing internal engine damage due to oil starvation.
  • Gearbox and clutch · October 2018A 2013 Nissan Qashqai 1.6 CVT experienced clutch slipping when pulling away from a standstill.
  • Engine · September 2018A 2011 Qashqai 1.5 dCi had three unsuccessful attempts by a dealer to update its engine management module, resulting in surging and chattering.
  • Engine · March 2018A 2012 Nissan Qashqai 1.5 dCi suffered diesel injector failure at 43,500 miles, requiring a £566.40 repair.
  • Electrics · January 2018A 2011 Qashqai 2.0 dCi displayed spurious engine management, service, and cruise control warning lights that no garage could fix.
  • Electrics · December 2017The windscreen wiper motor and mechanism failed on a 2009 Qashqai 1.5 dCi, with no spare parts available from Nissan or Europarts.
  • Electrics · December 2017A 2010 Qashqai 2.0 petrol 4WD CVT displayed a '4WD' warning light; the dealer diagnosed a faulty 4x4 actuator and transmission control module.
  • Gearbox and clutch · September 2017A bearing failed inside the manual transmission of a Qashqai 1.6 petrol model, leading to the destruction of the entire transmission.
  • Engine · September 2017A 2012 Qashqai 1.6 dCi at 42,000 miles had its engine management light illuminate, with a dealer diagnosing an exhaust throttle actuator and turbo failure.
  • Engine · July 2017A Qashqai 2.0 petrol CVT automatic experienced engine revs rising considerably when easing off the accelerator, despite constant speed.
  • Exhaust · July 2017A 2012 Qashqai 1.6 dCi, with 50,000 miles, needed an exhaust actuator replacement for £700 after an orange engine light appeared.
  • Suspension and steering · July 2017A 2011 Nissan Qashqai needed new rear suspension bushes at 31,000 miles, incurring a repair cost of £200.
  • Electrics · February 2017A Qashqai CVT accelerated uncontrollably, despite the driver not pressing the accelerator, with lawyers suggesting an electric throttle malfunction.
  • Electrics · January 2017A 2012 or 2013 Qashqai's satnav map display frequently reported the SD card was not inserted, sometimes requiring re-insertion.
  • Engine · December 2016A 2011 Qashqai 1.5 dCi was found to still require a cylinder head gasket replacement from an unperformed TSB.
  • Suspension and steering · December 2016Front and rear suspension bushes failed on a 2012 Qashqai at 19,000 miles, requiring replacement.
  • Electrics · August 2016A 2008 Qashqai suffered multiple issues including the left indicator activating with the brake, a sticking clutch pedal, and worn interior door latches.
  • Engine · June 2016A 2011 Qashqai 1.5 dCi experienced injector failures twice, at 25,000 and 32,000 miles, costing £850 and 28 days off the road.
  • Electrics · May 2016A 2013 Qashqai 1.6 dCi experienced a stop/start system fault just after its warranty expired, with a shortage of correct replacement batteries.
  • Engine · April 2016A 56,000-mile 2010 Qashqai 1.5 dCi intermittently refused to rev, possibly due to blocked turbo oil pipes, and the ESP light appeared.
  • Bodywork · October 2015The tailgate handle/number plate light assembly of a four-year-old Qashqai broke, becoming brittle with age.
  • Cooling · June 2015The air conditioning compressor failed on a 2012 Qashqai 1.6 dCi 130, with a 27-day delay for parts.
  • Brakes · November 2014ABS failure was reported on a 65,000-mile 2008 Qashqai, with a Nissan dealer quoting £1,800 for repair.

What owners like about the J10

4 notes
  • The 16-inch wheels with 215/65 R16 tyres offer the most comfortable and pothole-absorbing ride.
  • The vehicle exhibits a robust and solid construction, conveying a strong sense of quality and durability.
  • The Renault-sourced dCi diesel engines are noted for their strength and performance.
  • Drivers benefit from an elevated seating position, which provides excellent forward and peripheral visibility.
Generation 2 of 217 known faults · 24 owner reports · 10 good notes

Nissan Qashqai J11 (2013 to 2021) problems

Engine/EmissionsHigh severity📝 Editorial

Undersized piston rings causing excessive oil consumption, leading to timing chain stretch and engine failure

Rough guide
£2000-4500

Typical symptoms

  • frequent low oil warnings
  • rattling noise from timing chain
  • black smoke from exhaust
  • loss of compression and misfires

Affected vehicles

Engines:
1.2 DIG-T (HRA2DDT / Renault H5Ft)
Typical mileage:
40000-80000 miles
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Transmission/ClutchHigh severity📝 Editorial

Xtronic CVT transmission failure causing juddering, loss of drive, and limp mode

Rough guide
£4000-6000

Typical symptoms

  • severe juddering when pulling away
  • revs rising high with no increase in vehicle speed ('rubber band' effect)
  • total transmission failure

Affected vehicles

Engines:
All Xtronic CVT Automatics
Typical mileage:
40000-80000 miles
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Transmission/ClutchMedium severity💬 3 owner reports, 2015 to 2017

Manual transmission slipping out of reverse gear while reversing. Dealers have reportedly struggled to rectify this, even with new transmission fitment.

Rough guide
£500-1500

Typical symptoms

  • Gear lever jumping out of reverse
  • Car losing drive when reversing
  • Difficulty engaging reverse gear

Affected vehicles

Engines:
Manual Transmission (1.6 dCi)
Typical mileage:
10000-30000 miles
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OtherMedium severity💬 6 owner reports, 2016 to 2017

Air conditioning systems are prone to leaks, particularly with the R1234yf refrigerant mandated by EU legislation. This refrigerant is more leak-prone and significantly more expensive to replace than the older R134a, leading to frequent re-gassing or condenser replacement.

Rough guide
£150-700

Typical symptoms

  • Air conditioning blows warm air
  • System requires frequent re-gassing (every 1-2 years)
  • High cost of re-gassing due to R1234yf refrigerant

Affected vehicles

Engines:
All
Typical mileage:
7000-30000 miles
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ElectricalMedium severity💬 14 owner reports, 2015 to 2019

The Nissan Connect infotainment system (SatNav/DAB/Bluetooth) is prone to intermittent failures, including constant rebooting, loss of screen, radio cutting out, and Bluetooth malfunctioning. Nissan UK is reportedly aware of a global issue with the system.

Rough guide
£500-1050

Typical symptoms

  • Infotainment screen going blank and rebooting
  • Radio cutting out intermittently (DAB and FM)
  • Bluetooth phone connection dropping or malfunctioning
  • Satnav losing signal or freezing

Affected vehicles

Engines:
Nissan Connect System
Typical mileage:
30000-60000 miles
1 more owner report backs this up
  • June 2019A 2016 Qashqai 1.6 dCi 4WD Tekna, still under warranty, had infotainment system issues where the radio cut out and the screen locked.
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Transmission/ClutchHigh severity💬 9 owner reports, 2017 to 2019

Premature clutch and dual mass flywheel (DMF) failure on 1.6 DIG-T manual models, sometimes at very low mileages. Owners report burning smells and high replacement costs, with Nissan often denying warranty claims.

Rough guide
£900-2000

Typical symptoms

  • Clutch slipping or burning smell, especially under load
  • Juddering or vibration when pulling away or changing gears
  • Difficulty selecting gears
  • Engine surging or hesitating

Affected vehicles

Engines:
1.6 DIG-T Manual
Typical mileage:
3000-28000 miles
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BrakesHigh severity💬 5 owner reports, 2016 to 2019

The electromechanical handbrake can fail to release quickly enough, potentially causing excess clutch wear, or fail to hold the car, leading to uncontrolled rolling. This can be linked to insufficient battery charge.

Rough guide
£300-800

Typical symptoms

  • Handbrake not releasing properly
  • Car rolling after handbrake applied
  • Burning smell from clutch area
  • Electrical power failure preventing brake release

Affected vehicles

Engines:
All with Electromechanical Handbrake
Typical mileage:
5000-30000 miles
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ElectricalMedium severity💬 3 owner reports, 2016 to 2019

The 'Chassis Control System Fault' warning light illuminates, often accompanied by engine management light and loss of power. Dealers often struggle to diagnose or fix this issue, which can be related to various underlying problems.

Rough guide
£300-800

Typical symptoms

  • Chassis Control System Fault warning light on dashboard
  • Engine management light illuminated
  • Loss of engine power or limp mode
  • Car refusing to accelerate

Affected vehicles

Engines:
1.5 dCi / 1.6 DIG-T
Typical mileage:
19000-50000 miles
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BrakesMedium severity💬 6 owner reports, 2016 to 2018

Premature and severe corrosion of brake discs, particularly the rear ones, leading to early replacement. Nissan has reportedly denied warranty claims, citing environmental factors like proximity to the coast.

Rough guide
£250-550

Typical symptoms

  • Excessive rust or pitting on brake discs
  • Squealing or grinding noises when braking
  • Reduced braking performance
  • MoT advisories for corroded brake discs

Affected vehicles

Engines:
All
Typical mileage:
12000-20000 miles
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OtherMedium severity💬 2 owner reports, 2014 to 2015

Horizontal stress cracks can appear across the windscreen, often starting from an exposed edge where the glass is glued into place. A stone chip to the edge can initiate a fracture that spreads.

Rough guide
£300-600

Typical symptoms

  • Horizontal crack appearing across the windscreen
  • Crack spreading from the edge of the glass
  • No obvious impact point for the crack

Affected vehicles

Engines:
All variants
Typical mileage:
5000-50000 miles
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Transmission/ClutchHigh severity💬 3 owner reports, 2015 to 2017

Manual transmissions, particularly on 1.6 dCi 4WD models, have been reported to slip out of reverse gear while reversing. This can be a persistent issue requiring transmission replacement.

Rough guide
£1500-2500

Typical symptoms

  • Gear lever popping out of reverse
  • Car losing drive when reversing
  • Difficulty engaging reverse gear

Affected vehicles

Engines:
Manual transmission (all engines)
Typical mileage:
10000-30000 miles
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OtherMedium severity💬 8 owner reports, 2016 to 2018

Air conditioning systems, particularly those using the R1234yf refrigerant, are prone to premature failure due to leaks, often requiring expensive re-gassing or condenser/compressor replacement. Nissan's system may not be well-suited to the leak-prone R1234yf.

Rough guide
£150-500

Typical symptoms

  • A/C blowing warm air
  • A/C system not effective in hot weather
  • Frequent need for A/C re-gassing

Affected vehicles

Engines:
All variants with A/C
Typical mileage:
7000-30000 miles
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Transmission/ClutchHigh severity💬 11 owner reports, 2016 to 2019

Premature clutch and dual mass flywheel (DMF) failure, often at low mileages. This can be exacerbated by the electromechanical handbrake not releasing quickly enough, causing excessive wear. Nissan often attributes this to driver error and denies warranty claims.

Rough guide
£900-2000

Typical symptoms

  • Clutch judder, especially in traffic or from cold
  • Burning smell from the clutch
  • Difficulty changing gears
  • Engine hesitation or surging (can be related to DMF)

Affected vehicles

Engines:
Manual transmission (1.2 DIG-T, 1.6 DIG-T)
Typical mileage:
5000-30000 miles
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Engine/EmissionsHigh severity💬 2 owner reports, 2016 to 2018

Turbocharger failure reported on the 1.5 dCi K9K engine, sometimes leading to engine damage if shards enter the engine. This can occur at relatively low mileages.

Rough guide
£1100-3000

Typical symptoms

  • Loss of power
  • Whining or grinding noise from the engine bay
  • Excessive smoke from the exhaust
  • Engine failure following turbo failure

Affected vehicles

Engines:
1.5 dCi (K9K)
Typical mileage:
50000-60000 miles
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Engine/EmissionsMedium severity💬 4 owner reports, 2016 to 2019

Intermittent loss of power, hesitation, and surging reported on the 1.6 DIG-T engine. This can be due to issues like turbo actuator problems, coking of oil feed pipes, or Mass Airflow Sensor (MAF) failure.

Rough guide
£300-800

Typical symptoms

  • Engine hesitating or surging during acceleration
  • Intermittent loss of power
  • Engine warning light (MIL) illuminated
  • Burning smell (if related to clutch/DMF issues)

Affected vehicles

Engines:
1.6 DIG-T (MR16DDT)
Typical mileage:
10000-30000 miles
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ElectricalHigh severity💬 2 owner reports, 2019

The 'Chassis Control System Fault' warning light can illuminate, often accompanied by a loss of engine power and inability to accelerate. This can occur during cruising on motorways and may not always be easily diagnosed by garages.

Rough guide
£300-800

Typical symptoms

  • Chassis Control System Fault warning light on dashboard
  • Engine losing power
  • Inability to accelerate
  • Car entering limp mode

Affected vehicles

Engines:
All variants
Typical mileage:
20000-60000 miles
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ElectricalMedium severity💬 1 owner report, 2019

All four windows can open by themselves randomly when the owner is absent from the car. This is suspected to be caused by moisture ingress into the locking and windows ECU inside the driver's door, rather than accidental activation of the global windows function.

Rough guide
£300-600

Typical symptoms

  • Windows found open unexpectedly
  • Car interior exposed to weather
  • Potential for theft or water damage

Affected vehicles

Engines:
All variants
Typical mileage:
0-30000 miles
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What owners report on the J11

24 single reports, unconfirmed

One owner each, in their own words rewritten as a line, and not counted in our risk scoring. A fault joins the list above once a second report or an editorial source backs it.

  • Electrics · July 2024A 2015 Qashqai experienced multiple issues including key ignition failure, stalling, an air conditioning leak, and auto stop/start failure.
  • Electrics · October 2022A 2017 Qashqai had a daytime running light failure, with a Nissan dealer quoting over £800 to replace the light unit.
  • Suspension and steering · March 2020A December 2014 Qashqai at 24,300 miles developed creaking steering, diagnosed as a worn lower steering bush, which returned after replacement.
  • Interior · December 2019The heated seats in a new Nissan Qashqai Techna+ were reported to be slow in heating up.
  • Engine · October 2019A 2017 Qashqai J11 1.2 DIG-T experienced jumping out of gear, difficulty selecting reverse, and cutting out, diagnosed as an injector problem.
  • Exhaust · September 2019A September 2015 Qashqai 1.6 DIG-T failed its second MoT emissions test at 20,000 miles.
  • Electrics · August 2019After a 2014 Qashqai 1.6 dCi 130 Xtronic's stop/start battery was recharged, the stop/start button no longer recognised the intelligent keys.
  • Engine · April 2019A December 2018 Qashqai 1.5 dCi constantly stalled and lost power when accelerating, with Nissan attributing it to a 'characteristic' of the car.
  • Bodywork · March 2019A 2014 Nissan Qashqai received an MoT advisory for slight surface corrosion on its sump and suspension components.
  • Electrics · February 2019The auto stop/start system failed on a 2018 Qashqai 115 DIG-T, with a dealer stating a software update was required.
  • Electrics · January 2019The cruise control on a December 2018 Qashqai refused to disengage, though dealer tests found no fault with the system.
  • Electrics · December 2018A new Qashqai experienced cruise control sticking and autonomous emergency braking failure, leading to a minor motorway collision.
  • Electrics · October 2018A 2015 Qashqai had electrical problems, including audible siren warnings, illuminated dash lights, and the brake pedal becoming unresponsive on startup.
  • Electrics · February 2018A 2016 Qashqai 1.5 dCi 110 Start/Stop Tekna displayed a 'Stop/start system fault' on the dashboard, likely due to battery capacity loss.
  • Gearbox and clutch · February 2018A 2015 Qashqai 1.6 DIG-T at 30,000 miles developed crunching gears when changing quickly from second to third, suggesting synchromesh issues.
  • Exhaust · January 2018A 2015 J11 Qashqai diesel, despite regular long drives, displayed a DPF warning light, needing a forced regeneration costing £480.
  • Electrics · December 2017A 2014 Qashqai experienced electrical glitches, including the front warning sensor activating randomly and the alarm sounding when removing the key.
  • Electrics · September 2017A 2015 Qashqai 1.5 dCi Ntec developed a 'smudgy blue line' appearing on its satnav screen.
  • Interior · August 2017A September 2016 Qashqai 1.5 dCi had dashboard and passenger door panel rattles, with the dash panel lifting from its fixings.
  • Cooling · July 2017A 2014 Qashqai 1.5 dCi experienced multiple issues including air conditioning problems, steering column repair, brake replacement, and random warning lights.
  • Fuel system · January 2017After a software update on a 2015 Qashqai J11 1.2 DIG-T, fuel economy decreased from 38mpg to 33mpg.
  • Electrics · April 2016A new 2016 Qashqai failed to disengage cruise control by switch or braking, and also experienced radio volume control issues.
  • Electrics · January 2015A 2014 Qashqai 1.5 dCi suffered perpetually faulty front ABS sensors, requiring ongoing attention.
  • Suspension and steering · November 2014A Qashqai ntec+ with 19-inch wheels had TPMS valves upsetting the balance, resulting in 13 balance weights on each front wheel.

What owners like about the J11

10 notes
  • The Qashqai achieved a five-star Euro NCAP crash safety rating, indicating strong occupant protection.
  • The interior of this Qashqai model shows improvements compared to the previous generation, offering a better cabin experience.
  • This Qashqai provides a very smooth and quiet ride, enhancing comfort for occupants on various journeys.
  • A 1.5 dCi Qashqai, even on 19-inch wheels, achieves low CO2 emissions of just 99 grams per kilometre.
  • The Qashqai achieved a five-star Euro NCAP crash safety rating, demonstrating good protection for occupants in various impact tests.
  • This Qashqai model features hybrid power, contributing to lower running costs for the owner.
  • The 2021 Qashqai offers an impressive interior design and build quality, enhancing the cabin environment.
  • This 2021 Qashqai benefits from hybrid power technology, providing efficient performance and reduced emissions for everyday driving.
  • The 2021 Qashqai is equipped with the latest infotainment system, offering modern connectivity and features.
  • The 2021 Qashqai features hybrid power and advanced self-drive technology, enhancing both efficiency and convenience.

Sellers rarely admit these faults outright

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Nissan Qashqai recalls

Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. These are the 20 DVSA recalls for the Qashqai, newest first. They do not tell you whether this particular car has had the work: for that, put the registration into the free GOV.UK MOT history check, which shows a recall status where the manufacturer shares it, or ask a franchised dealer to check the VIN.

🏛️ July 2026Cars built July 2025 to May 2026

QASHQAI J12 Lithium Ion Battery

For affected vehicles there is an issue involving the E power Battery Management system (BMS) where warnings and entering limp mode or loss of power cannot be ruled out. Vehicle will not return to normal function until power-latch (IGN off for approximately 30 mins and key away from vehicle).

Put right by: Reprogram the Battery Management System (BMS).

DVSA R/2026/29015,592 vehicles affected in the UK
🏛️ October 2025Cars built May 2021 to October 2024

Qashqai (J12) Fuel Pipe

For affected vehicles it has been identified that there is potential for movement between the fuel pipe and its retaining clip within the engine bay this movement can potentially lead to wear on the fuel pipe. In an extreme situation this may cause a hole in the fuel pipe resulting in a potential fuel leak.

Put right by: Carry out an inspection of the fuel pipe and If identified wear is within limits apply protective Grommet to fuel tube. If wear is judged to be outside acceptable limits or a fuel leak from the fuel pipe is identified replace the fuel pipe.

DVSA R/2025/424101,557 vehicles affected in the UK
🏛️ April 2025Cars built September 2021 to January 2024

Qashqai (J12) Battery Management System

For affected vehicles due to a software concern the calculated and displayed battery state of charge may rapidly fluctuate.

Put right by: Reprograming of the battery management system with the latest software.

DVSA R/2025/12820,847 vehicles affected in the UK
🏛️ June 2024Cars built October 2019 to June 2023

Juke (F16) Qashqai (J12) and Leaf (ZE1) VIN Scan

On affected vehicles the VIN stored in the vehicle system may not match the actual VIN of the vehicle. This may lead to a situation where a vehicle user can see information related to a different vehicle resulting in a data security breach.

Put right by: Replace the navigation display / control unit and the telematics control unit.

DVSA R/2024/2341 vehicles affected in the UK
🏛️ February 2024Cars built May 2021 to September 2022

On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.

On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.

Put right by: Inspect the steering wheel serial number and replace with a new countermeasure part where necessary.

DVSA R/2024/0219,536 vehicles affected in the UK
🏛️ July 2023Cars built March 2022 to March 2022

On affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated.

On affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated.

Put right by: Replace the rear door lock assemblies on both sides with a countermeasure part.

DVSA R/2023/2324 vehicles affected in the UK
🏛️ November 2021Cars built September 2021 to September 2021

The steering assist may cause a clacking noise during steering operation.

Some steering rack trial parts were reintroduced into the normal production process.

Put right by: Replace the steering rack with a countermeasure part.

DVSA R/2021/3867 vehicles affected in the UK
🏛️ June 2021Cars built March 2020 to September 2020

The incorrect weight information was applied to the certificate of conformity

The incorrect weight information was applied to the Certificate of Conformity (COC).

Put right by: To proactively update the Certificate of Conformity (COC) and replace the vehicle registration document of all potentially affected vehicles.

DVSA R/2021/14710 vehicles affected in the UK
🏛️ August 2020Cars built September 2015 to March 2018

Possible reduced retention force of the rear door child lock switch

Possible reduced retention force of the Rear Door Child Lock switch.

Put right by: Fit a countermeasure part into the child lock door switch aperture of all potentially affected vehicles.

DVSA R/2020/220299,631 vehicles affected in the UK
🏛️ December 2019Cars built August 2019 to September 2019

Incorrect permissable front axle figures were given on the VIN label

Incorrect permissible front axle figures were given on the VIN label.

Put right by: Replace VIN label with new

DVSA R/2019/41312 vehicles affected in the UK
🏛️ April 2019Cars built June 2018 to November 2018

Ceramic capacitor fitted to the radiator fan assembly motor controller may fail

The radiator fan assembly motor controller may have a ceramic capacitor fitted that can potentially fail.

Put right by: Replace radiator fan assembly with a countermeasure part.

DVSA R/2019/10210,240 vehicles affected in the UK
🏛️ April 2018Cars built June 2017 to January 2018

Body control module may fail to warn driver of indicator light malfunction

Due to an incorrect software setting of the Body Control Module (BCM) the system may not trigger a warning (double speed flashing) in the case of a direction indicator lamp failure.

Put right by: On affected vehicles reprogram the Body Control Module.

DVSA R/2018/09110,791 vehicles affected in the UK
🏛️ April 2018Cars built June 2017 to October 2017

VIN gross combination weight information is incorrect

VIN label contains incorrect Gross Combination Weight (GCW) information for manual and CVT vehicles.

Put right by: On affected vehicles replace the VIN label with a new one showing the correct information.

DVSA R/2018/0928,385 vehicles affected in the UK
🏛️ December 2017Cars built June 2017 to June 2017

Door mirror direction indicator may not operate

The door mirror indicator repeater may not operate as intended when the heated rear screen is switched on.

Put right by: On affected vehicles inspect wiring and where necessaary rework the indicator connnections.

DVSA R/2017/281202 vehicles affected in the UK
🏛️ November 2017Cars built September 2013 to May 2016

Rear right wheel arch protector may deform and rub against and damage brake hose

In conditions such as high speed and high vehicle loading the rear right wheel arch protector may contact the brake hose. Over time repeated contact could wear through the outer protective cover of the brake hose. This could damage the inner reinforcing braiding and in an extreme case wear a hole in the hose which could lead to brake fluid leakage.

Put right by: On affected vehicles re-work the rear wheel arch protector and if necessary replace the brake pipe with new.

DVSA R/2017/29525,435 vehicles affected in the UK
🏛️ July 2016Cars built April 2014 to May 2016

Rear oxygen sensor may fail

If an electrical short occurs in the supply to the rear oxygen sensor the senor will fail but the driver will not see an immediate warning. A MIL warning may display after continued driving depending on driving/vehicle characteristics.

Put right by: Reprogram the ECU to display a warning if the rear oxygen sensor fails.

DVSA R/2016/1577,393 vehicles affected in the UK
🏛️ December 2014Cars built July 2013 to October 2014

Towbar may detach

The bolted joints fixing the towbar kit to the chassis of the vehicle may loosen. In an extreme situation where the vehicle continues to be driven with loose bolted joints the towbar kit may detach from the vehicle.

Put right by: Recall the vehicles that are likely to be affected to inspect and where necessary rework the towbar kit.

DVSA R/2014/15743,238 vehicles affected in the UK
🏛️ September 2012Cars built February 2012 to May 2012

Possible loss of steering

It is possible that the steering wheel boss may not have been produced to the correct specification. If a higher than normal loading is applied to the steering wheel in its normal operation it is possible that the steering wheel boss may separate from the steering column. This can result in a loss of steering control.

Put right by: Recall all affected vehicles to check and if necessary replace the steering wheel assembly.

DVSA R/2012/1037,329 vehicles affected in the UK
🏛️ April 2012Cars built September 2011 to January 2012

Fuel may leak

The fuel filter hose connector may not be fully connected to the fuel filter. If the vehicle continues to be driven in this condition a fuel leak may occur or in extreme conditions the engine may stall.

Put right by: Recall all affected vehicles and inspect the fuel filter hose connector. If found to be faulty carry out remedial work.

DVSA R/2012/038796 vehicles affected in the UK
🏛️ January 2012Cars built August 2010 to August 2011

Power steering assistance may fail

It has been established that the casting for the heat sink on the Electric Power Steering (EPS) control unit may be out of specification. In extreme cases this can cause a failure of the EPS motor which will illuminate a warning light on the dash. Whilst directional control is not affected it is possible that the driver will experience a sudden loss of power assistance.

Put right by: Recall all affect vehicles and replace the EPS control unit.

DVSA R/2011/1592,693 vehicles affected in the UK

Recall data published by the Driver and Vehicle Standards Agency under the Open Government Licence v3.0. A recall listed here may not apply to every car of this model: the build dates and the registration check are what decide it.

Nissan Qashqai cambelt or timing chain, and service intervals

An overdue cambelt is the most expensive thing a seller can fail to mention on a used Qashqai. These are the figures UK specialists work to.

Timing belt (cambelt)Belt
1.5 DCI, K9K
72,000 miles or 5 years, whichever comes first

The Renault-sourced K9K schedule is 72,000 miles or 5 years, whichever comes first. Some Nissan bulletins pair a 6-year term with a longer 100,000-mile limit, so the shorter 5-year term is recorded here. Ensure the water pump, tensioners and idlers are replaced at the same time.

Timing chainChain
1.2 DIG-T, 1.2 DIG, HRA2DDT
No fixed replacement interval

Prone to chain stretch, driven by poor oil pressure, fuel-diluted oil and a clogged chain-lubrication oil jet rather than simple mileage. The engine's well-known excessive oil consumption is what starves the tensioner. Replace as a full kit and keep oil changes short.

CVT Gearbox Fluid
60,000 miles

Change the NS-2/NS-3 CVT fluid approximately every 60,000 miles under normal conditions, and as early as 30,000 miles in severe use, to prevent premature transmission failure. This is specialist and remanufacturer guidance rather than a figure Nissan mandates in every manual. No time-based limit is published, so none is recorded.

Always confirm against the vehicle handbook. Intervals vary by engine, and several manufacturers revised theirs after failures in service.

Repair costs are typical UK ranges, not quotes. Actual cost depends on condition and garage.Data last verified: October 2026

Nissan Qashqai buying questions

What are the most common Nissan Qashqai problems?

Three stand out. Gearbox: widespread reports of Xtronic CVT transmission failure, often leading to juddering, loss of drive (typically 16000 to 76000 miles). Gearbox: premature clutch and dual mass flywheel (DMF) failure, often at low mileages (typically 5000 to 30000 miles). Gearbox: premature clutch and dual mass flywheel (DMF) failure on 1.6 DIG-T manual models (typically 3000 to 28000 miles). The full list above is grouped by generation, with typical mileage and a rough repair cost for each.

Which Nissan Qashqai years should I avoid?

No Nissan Qashqai year is a write-off, but the J11 (2013 to 2021) carries the most serious faults: gearbox, brakes, engine and electrics. The J10 (2007 to 2013) has high-severity faults on record too. Year matters less than whether the specific car has had the known fixes, so check the history for them.

What should I check when viewing a used Nissan Qashqai?

Ask the seller about the gearbox faults on this page and whether they have been fixed, with invoices. On the test drive watch for juddering or shaking during acceleration or at low speeds, clutch judder, especially in traffic or from cold and clutch slipping or burning smell, especially under load. Read the MOT history for repeat advisories, then paste the advert into the free check, which reads it against all 27 known faults before you travel. Check a Nissan Qashqai advert →

Are there any recalls on the Nissan Qashqai?

The DVSA lists 20 safety recalls for the Nissan Qashqai issued between 2012 and 2026. The most recent, from July 2026, is "QASHQAI J12 Lithium Ion Battery". Recall work is done by the manufacturer, and GOV.UK says you will not usually have to pay for it. This list is by model, so it cannot tell you whether one particular car has had the work: the free GOV.UK MOT history check shows a recall status from the registration where the manufacturer shares it, and a franchised dealer can check the VIN.

What is the real MPG of a Nissan Qashqai?

Owners report 44.3 mpg on average across the Nissan Qashqai engines with data, about 84% of the official combined figure. The gap between official and real-world economy varies a lot by engine, so the Real MPG page lists every engine and generation separately, from 3,162 owner submissions. Nissan Qashqai Real MPG by engine →

Looking at a Nissan Qashqai right now? Check the advert before you go and see it.

Where this Nissan Qashqai fault data comes from

If you used to check the Honest John “Good & Bad” section before the site closed in 2026, this page is where that information now lives. We rebuilt the Nissan Qashqai owner-report history from the archived Honest John dataset, added our own research, specialist and owner-club sources and DVSA recall data, and we keep it free. Each fault above is badged with its source. The same data feeds our free advert check, which reads a listing against every known fault for the exact engine and year.

CarAdCheck is not affiliated with Honest John or Volkswagen Financial Services. What happened to Honest John, and where each feature lives now.

Before you go and see it

Knowing what a Nissan Qashqai goes wrong with is half of it. The rest is reading the advert and checking the car's history before you hand any money over.

How to haggle for a used car: negotiate the price with what its records show13 min readHPI check vs carVertical: which is better, and our pick for a UK car9 min readMOT advisories explained: how to check them, and which ones should worry you12 min read
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